Mercedes-Benz of Annapolis - Service Center

Great service The service was great! The advisor kept me informed, the service was completed timely. He was courteous and professional. New tires on car runs smoot The service was great! The advisor kept me informed, the service was completed timely. He was courteous and professional. New tires on car runs smoothly. Car was washed and cleaned. Loaner was provided. More

Alex Clothier Wish to let all know the exceptional service I receive from Alex clothier. Every time I call Alex for service or maintenance for my GL550 he goes abov Wish to let all know the exceptional service I receive from Alex clothier. Every time I call Alex for service or maintenance for my GL550 he goes above and beyond to assist. I called to say I believe I need an alignment- his reply was I will have someone do a text drive when you get here insuring to diagnose the problem I am having. I informed Alex I was going away on Friday -needing the car. He found a loaner last minute for me and took my car in for repairs immediately. He truly is an asset to the Mercedes service team and without saying- I value having a knowledgeable and professional service person to help when I bring my car for repair. He is the ONLY person I will deal with at Mercedes- I wish him much success in is career!! He is a breathe of fresh air when he comes to the car service industry!! More

Excellent Service Every year Alex Clothier provides first-class customer service when I bring in my car for annual maintenance. He is very professional, friendly, and h Every year Alex Clothier provides first-class customer service when I bring in my car for annual maintenance. He is very professional, friendly, and helpful! He listens to my concerns and follows up on every detail. I am so grateful to have him as my Service Advisor and highly recommend him to anyone. More

Service Always polite n helpful with no delays and offer helpful siggestions. When ever I need advice concerning my car he has the patience to explain no mat Always polite n helpful with no delays and offer helpful siggestions. When ever I need advice concerning my car he has the patience to explain no matter how long it takes More

David Brady Just had very helpful interaction by phone with Brady who provided info on maintenance plan and extended warranty. He’s alway great. Top shelf provi Just had very helpful interaction by phone with Brady who provided info on maintenance plan and extended warranty. He’s alway great. Top shelf provider. More

Great Service I am so happy with the excellent service I always receive at the service center in Annapolis. Every time I go for something the people who work on my I am so happy with the excellent service I always receive at the service center in Annapolis. Every time I go for something the people who work on my car are excellent. Alex Clothier is my service advisor and he is fabulous. He is helpful and knowledgeable and I feel lucky to have him. I would recommend the service to everyone. More

I can always count on excellent service Alex Clothier has been my service advisor for many years, and I can always count on excellent service from Alex and Mercedes Benz of Annapolis. He con Alex Clothier has been my service advisor for many years, and I can always count on excellent service from Alex and Mercedes Benz of Annapolis. He consistently goes over and above, and is the reason I continue to take my cars to MB Annapolis! More

David Brady is a dedicated professional!!!! David Brady is the most diligent and dedicated service professional I've ever encountered. In my 52 car ownership experience, there's none better. Pe David Brady is the most diligent and dedicated service professional I've ever encountered. In my 52 car ownership experience, there's none better. Period. More

Brady David Brady is the best service provider I've ever had. I expected a lot when I bought my first Mercedes and I am receiving great service. David Brady is the best service provider I've ever had. I expected a lot when I bought my first Mercedes and I am receiving great service. More

My Service B Alex Clothier Was so helpful with service appointment I can’t thank him enough!! and when I didn’t have anyone to get to pick up my car .., Alex sen Alex Clothier Was so helpful with service appointment I can’t thank him enough!! and when I didn’t have anyone to get to pick up my car .., Alex send Charlie to get me and he was wonderful!!! More