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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,377 Reviews

1,377 Reviews of Mercedes-Benz of Annapolis - Service Center

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December 02, 2018

Alex Always Delivers Akex took mu reservation at the last minute during a holiday weekend. He gave me an awesome loaner car that was fun to drive. He goes above and beyond More

by Baileygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Mercedes-Benz of Annapolis responded

We're glad to hear our staff always goes above and beyond to help you out! We appreciate your business and look forward to your next visit!

November 30, 2018

Perfect Brady my man always takes great care of me. Todyhe went overboard to help me out. I also love everyone who had anything to with the car wash . So prof More

by Christineturner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady
Dec 04, 2018 -

Mercedes-Benz of Annapolis responded

Thank you for taking the time to let us know how we did! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2018

Very approachable and excellent service I was relocating from Kentucky to Maryland with a lot driving between these two states and some incidents on the road. Chuck did a good job helping me More

by xxuzhang92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Mercedes-Benz of Annapolis responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2018

tire inspection. took car in for a tire inspection. my wife her car in for a nail in the front driver tire and her car was handled quickly and carefully. More

by jjohnson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Mercedes-Benz of Annapolis responded

We are glad to hear our team took great care of your wife's vehicle! Please don't hesitate to reach out to us if there's anything more we can do!

November 28, 2018

Best service advisor ever Chuck Leyman always takes great care of me every time I come in. He is always nice and friendly, is great at managing client expectations and consiste More

by Lougeiger1
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2018 -

Mercedes-Benz of Annapolis responded

Thank you for sharing your response to Chuck's outstanding customer service! We sincerely value your business and look forward to your next visit! Take care!

November 27, 2018

Chuck Leyman is always extremely helpful and accommodating. He is very friendly and personable. I would definitely recommend Mercedes in Annapolis. Morning hav More

by Tknight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Mercedes-Benz of Annapolis responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 27, 2018

Warm and friendly Took my son’s car in for servicing, always a pleasure to do business with MB of A. Chuck always takes good care of our family’s cars. It also helps to More

by Lynn W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Mercedes-Benz of Annapolis responded

We're glad to hear you always have a positive experience with us! We appreciate your business and look forward to your next visit!

November 26, 2018

Thanks Chuck! Chuck is always great to work with, and he helped me extend my service contract to save. Always cool and professional. Thanks again Chuck. You're awes More

by Bobby B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Mercedes-Benz of Annapolis responded

We are pleased to hear Chuck always delivers top notch service! We look forward to your next visit! Take care!

November 26, 2018

Great car, great service!! This dealer has a great service department. Very nice waiting area and my service manager, Chuck Leyman, is very customer-oriented. I've enjoyed wor More

by Peter207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Holthaus
Nov 28, 2018 -

Mercedes-Benz of Annapolis responded

Peter, we're happy to hear you had such a positive experience with Chuck and our team! We appreciate your continued business and look forward to your next visit!

November 21, 2018

Alex Clothier is a class act I took my car in for several issues that needed to be addressed. I can't say enough about the level of customer service and what a pleasant experience More

by septemberdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2018 -

Mercedes-Benz of Annapolis responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please reach out to us if there is anything else we can do for you! We hope you have a great day!

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