Mercedes-Benz of Annapolis

What an amazing experience! Both with the dealer and our fabulous sales executive, Arella Burger! Cannot say enough about Arella! She is knowledgeable, professional, and incred Both with the dealer and our fabulous sales executive, Arella Burger! Cannot say enough about Arella! She is knowledgeable, professional, and incredibly personable! She went out of her way to answer all of our questions and was more than patient through the buying and decision-making process. I am over the moon with our new vehicle! More

Friendly people, great service, solid inventory. Can't go wrong here. Buy from Arnita. She will take great care of you. Can't go wrong here. Buy from Arnita. She will take great care of you. More

Bought a 2021 GLC 300 certified. Five months later, the battery died. Initially, I was disappointed to find out that no warranty covered it, and I had to pay about $700 for a replace Five months later, the battery died. Initially, I was disappointed to find out that no warranty covered it, and I had to pay about $700 for a replacement. However, after reaching out to the dealership, they stepped in and covered half the cost. While I still believe that a certified car should offer more peace of mind in the first year, I appreciate the dealership's willingness to assist. This gesture improved my experience, but I hope for clearer warranty coverage in the future. More

Arella Berger worked hard on securing my purchase from afar. I found the pre owned vehicle I was searching country wide for here at Mercedes of Annapolis. Great job Arella! afar. I found the pre owned vehicle I was searching country wide for here at Mercedes of Annapolis. Great job Arella! More

Great dealership… no pressure sales. Work effectively with me on everything from price to delivery. Work effectively with me on everything from price to delivery. More

I have been greatly pleased with my car buying experience with Mercedes-Benz dealership Mile-One in Annapolis, MD. Through the pleasant help of one of their online sales consultants, Mia Castle, I have been with Mercedes-Benz dealership Mile-One in Annapolis, MD. Through the pleasant help of one of their online sales consultants, Mia Castle, I have been successful in purchasing my new vehicle. It was a very good decision to have found a reputable dealership! More

Mia Castle was amazing to work with! She made leasing my Mercedes-Benz such an easy and stress-free experience. From start to finish, she was professional, super knowledgeable, and genui She made leasing my Mercedes-Benz such an easy and stress-free experience. From start to finish, she was professional, super knowledgeable, and genuinely cared about making sure I got the best deal. She kept me updated every step of the way and handled everything smoothly, so I never had to worry. If you’re looking for someone who truly goes above and beyond, Mia is the one to call. I couldn’t recommend her more! More

My salesman, Derek Nedd was terrific from the start and second I met him. Everyone around the dealership was professional. It was my first time purchasing a Mercedes and this set the bar high. second I met him. Everyone around the dealership was professional. It was my first time purchasing a Mercedes and this set the bar high. More

Where to start and what to say. When you finally meet someone that meets every expectation you ever had about servicing your automobile and you finally find that perfect combinatio When you finally meet someone that meets every expectation you ever had about servicing your automobile and you finally find that perfect combination of service and sales, well your day just gets better and better. Chuck Leyman and Rodd Bowman handle your service needs even before you are aware that your car needs attention. The most important issue for me is the complete transparency of honesty about what your car needs and how to handle the repairs. No high pressure just straight forward transfer of knowledge that the customer can understand and deal with. Yes, I recommend the dealership and the staffing. More

Jeff was great! ! He was professional and kind throughout the whole process, I highly recommend him. ! He was professional and kind throughout the whole process, I highly recommend him. More