Mercedes-Benz of Annapolis

All of the personnel (sales, finance, maintenance, and management) went overboard in helping us complete the paperwork and transition from our old trade-in to their absolutely lovely vehicle. While we we management) went overboard in helping us complete the paperwork and transition from our old trade-in to their absolutely lovely vehicle. While we were a bit of a challenge -- out-of-state purchasers requiring multiple forms and rules of our home state to be handled on both the new car and the trade-in, a balky stuck license plate on the old car that our state required removed, and frequent little "surprises' of problems caused by us, not by the dealer; we had a fabulous experience and drove away in what we view as the perfect car at a totally reasonable price. We'd recommend this dealership to anyone/everyone! More

I found a car online and from reaching out to doing a test drive I was very impressed with both the responsiveness and knowledge of the team. Arella was fantastic to work with and the whole process felt test drive I was very impressed with both the responsiveness and knowledge of the team. Arella was fantastic to work with and the whole process felt easy. More

I have dealt with MB of Annapolis for many years and bought several cars from them. I would never go anywhere else! From service to new car sales, I knew that i could count on their fairness and int bought several cars from them. I would never go anywhere else! From service to new car sales, I knew that i could count on their fairness and integrity. The sales associate, Casey Duffy was patient, knowledgeable and personable. In the future I will seek his services again. More

This is my 5th Mercedes I purchase from Annapolis Maryland. Mia was responsible for the smooth purchasing process of the 4th and 5th Mercedes. Mia is a true professional in all ways. Mia made sure ea Maryland. Mia was responsible for the smooth purchasing process of the 4th and 5th Mercedes. Mia is a true professional in all ways. Mia made sure each step of the process was very easy and simple leaving no stone unturned and for that I thank you Mia. I contacted Mia late Sunday evening 29 Dec through email telling her that I was interested in a certain vehicle within minutes she responded back stating that she could assist me and advise I come in the next day 30th Dec. She advised that she didn't come in until 1200 noon however would come in earlier is I need her to, I advise 1200 noon was okay. Mia knows the Merecedes brand inside and out each vehicle I purchased she walked me through all the operating procedures as if it was her own vehicle and that is a sign of a professional that has master her profession. In my opinion if Mia was in the military, she would have been given her own Command which correspond in the civilian world Manager or General Manager of a Mercedes dealership. I could go on and on bottom line a Super Outstanding Professional. I keep Mia contact information in my favorites. I will greatly refer my friend to come and see Mia for purchase of a Mercedes from Annaplois Mercedes. Thank You!! from a proud owner of an AMG CLE 53 Mercedes More

The best experience at a dealership ever! Arella Berger provided me with outstanding customer service , very professional, efficient and I never seemed rushed or pressured to purchase a vehic Arella Berger provided me with outstanding customer service , very professional, efficient and I never seemed rushed or pressured to purchase a vehicle. Before coming to the Annapolis dealership I went to another dealership. I pulled up in a RAV 4, and I felt that I was judged just from the car that I was driving. I decided that I would never purchase anything from that dealership. I called Arella today to ask her a question. After answering my question I found out that it was her day off, and she still took the time to answer my phone call. From the reception Kim, to the salesperson, and finance, everyone made me feel a member of the family.Exceptional experience ! Mercedes-Benz of Annapolis is my forever home. I love my GLC ! More

The best experience at a dealership ever! Arnita Wilson was professional, efficient and never once seemed to rush or pressure me to purchase. She has been available after the call to answer Arnita Wilson was professional, efficient and never once seemed to rush or pressure me to purchase. She has been available after the call to answer questions. From the receptionist, to the salesperson, and finance, everyone made me feel like a member of the family. Exceptional experience! More

Arella was fabulous in assisting me with the purchase of a Mercedes Benz. She was technically savvy, a good listener to my interests and needs, and helped make the process efficient within my timing const a Mercedes Benz. She was technically savvy, a good listener to my interests and needs, and helped make the process efficient within my timing constraints. And a pleasure! More

Excellent service. Extremely clean showroom. Kind and friendly staff. Awesome sales persons. Financial processing out was speedy Extremely clean showroom. Kind and friendly staff. Awesome sales persons. Financial processing out was speedy More

Dennis was an excellent sales rep who was able to understand and fulfill everything I want in my new car. He was caring, patient, honest , helpful and knowledgeable. He did a wonderful Job especiall understand and fulfill everything I want in my new car. He was caring, patient, honest , helpful and knowledgeable. He did a wonderful Job especially being this is his first sale. More