Mercedes-Benz of Annapolis

Arella Berger worked hard on securing my purchase from afar. I found the pre owned vehicle I was searching country wide for here at Mercedes of Annapolis. Great job Arella! afar. I found the pre owned vehicle I was searching country wide for here at Mercedes of Annapolis. Great job Arella! More

Great dealership… no pressure sales. Work effectively with me on everything from price to delivery. Work effectively with me on everything from price to delivery. More

I have been greatly pleased with my car buying experience with Mercedes-Benz dealership Mile-One in Annapolis, MD. Through the pleasant help of one of their online sales consultants, Mia Castle, I have been with Mercedes-Benz dealership Mile-One in Annapolis, MD. Through the pleasant help of one of their online sales consultants, Mia Castle, I have been successful in purchasing my new vehicle. It was a very good decision to have found a reputable dealership! More

Mia Castle was amazing to work with! She made leasing my Mercedes-Benz such an easy and stress-free experience. From start to finish, she was professional, super knowledgeable, and genui She made leasing my Mercedes-Benz such an easy and stress-free experience. From start to finish, she was professional, super knowledgeable, and genuinely cared about making sure I got the best deal. She kept me updated every step of the way and handled everything smoothly, so I never had to worry. If you’re looking for someone who truly goes above and beyond, Mia is the one to call. I couldn’t recommend her more! More

My salesman, Derek Nedd was terrific from the start and second I met him. Everyone around the dealership was professional. It was my first time purchasing a Mercedes and this set the bar high. second I met him. Everyone around the dealership was professional. It was my first time purchasing a Mercedes and this set the bar high. More

Where to start and what to say. When you finally meet someone that meets every expectation you ever had about servicing your automobile and you finally find that perfect combinatio When you finally meet someone that meets every expectation you ever had about servicing your automobile and you finally find that perfect combination of service and sales, well your day just gets better and better. Chuck Leyman and Rodd Bowman handle your service needs even before you are aware that your car needs attention. The most important issue for me is the complete transparency of honesty about what your car needs and how to handle the repairs. No high pressure just straight forward transfer of knowledge that the customer can understand and deal with. Yes, I recommend the dealership and the staffing. More

Jeff was great! ! He was professional and kind throughout the whole process, I highly recommend him. ! He was professional and kind throughout the whole process, I highly recommend him. More

I cannot say enough about the wonderful folks at MB Annapolis. I walked in cold -- no appointment, no referral -- looking to trade my Lexus for a new mom car, as I was 5/6 months pregnant at the time. Annapolis. I walked in cold -- no appointment, no referral -- looking to trade my Lexus for a new mom car, as I was 5/6 months pregnant at the time. I wanted something spacious, sleek and most of all, safe for my first child, but it also needed to fit the role of a "hot mom car for me to bite." My family had owned MB's most of my life so I was very familiar with the quality but had never ventured into the waters myself. I was serendipitously paired with Darrell Gough and the rest is history! Not only did Darrell make me feel at home and like family, he treated my mother, father and husband with the same kind hospitality (which speaks to his patience because I had each of these members of my family come in with me on separate occasions to get their opinions on my prospective car and the dealership). I spent several weeks going back and forth about which vehicle I wanted. Darrell was incredibly patient with me, even coming in on his day off to tend to my inquiries. I must also give a shout out to Dean who went above and beyond to ensure I got the EXACT AMG I wanted. When it was all said and done, I not only got what I wanted, I got more -- with additional features that I was happy to accept! Everyone I encountered in the dealership was incredibly kind, from the receptionists to the service team. They truly want you to feel safe and at home. It is safe to say, I have been converted to a Mercedes-Benz Woman for life. As long as Darrell is in his office, I will be a customer in Annapolis. Wouldn't want to work with anyone else! Thank you all for everything! More

All of the personnel (sales, finance, maintenance, and management) went overboard in helping us complete the paperwork and transition from our old trade-in to their absolutely lovely vehicle. While we we management) went overboard in helping us complete the paperwork and transition from our old trade-in to their absolutely lovely vehicle. While we were a bit of a challenge -- out-of-state purchasers requiring multiple forms and rules of our home state to be handled on both the new car and the trade-in, a balky stuck license plate on the old car that our state required removed, and frequent little "surprises' of problems caused by us, not by the dealer; we had a fabulous experience and drove away in what we view as the perfect car at a totally reasonable price. We'd recommend this dealership to anyone/everyone! More