Mercedes-Benz of Ann Arbor - Service Center

excellent Easy to schedule an appointment quick and fast service wifi available and good snacks and drinks nice and knowledgeable service advisor and be Easy to schedule an appointment quick and fast service wifi available and good snacks and drinks nice and knowledgeable service advisor and best of all a clean car when they are done More

Awesome Mercedes Benz is simply the best! Shawn represents the best in service. I appreciated and have always appreciated my Mercedes Benz dealership. Mercedes Benz is simply the best! Shawn represents the best in service. I appreciated and have always appreciated my Mercedes Benz dealership. Shawn went above and beyond to make sure I was set. My loaner Benz was waiting for me. He provided a follow up call throughout the day to apprise me of all work. He even recommended additional service. Very impressive. More

Shawn was wonderful to work with! Took car in for issue. Shawn took care of and reminded me of other service that needed to be done. Killed two birds with one stone! Took car in for issue. Shawn took care of and reminded me of other service that needed to be done. Killed two birds with one stone! More

Service Center Matt in the service center provided terrific service when I took my vehicle in for servicing. He had the loaner arranged and my total time waiting etc Matt in the service center provided terrific service when I took my vehicle in for servicing. He had the loaner arranged and my total time waiting etc was merely five minutes. This is the kind of service you'd expect from MB. When I returned to pick up my vehicle everything was silky smooth and just as good. Vehicle repairs were complete and again on the road in 5 minutes. More

Service friendly and knowledgeable staff, loaner car was ready when I arrived...My car got done on time as promised.. I would glad to come back again...Thanks friendly and knowledgeable staff, loaner car was ready when I arrived...My car got done on time as promised.. I would glad to come back again...Thanks. More

Finding an electrical problem that had stumped others for tw I brought my car to you because the company that installed a new aftermarket navigation/XM Radio/Am FM Radio/ Bluetooth/ could not figure out why ther I brought my car to you because the company that installed a new aftermarket navigation/XM Radio/Am FM Radio/ Bluetooth/ could not figure out why there was an electrical draw that made the battery run down and things like the clock had top be reset each day. More

NIce! Everything was perfect. Timely service and a great staff! This is my third Mercedes and the first with the new dealership and I am very pleased. Everything was perfect. Timely service and a great staff! This is my third Mercedes and the first with the new dealership and I am very pleased. More

Service advisors are top notch! Mark and Shawn are amazing. If you need service done with a personal touch, these guys really take care of their customers. You can bounce any questio Mark and Shawn are amazing. If you need service done with a personal touch, these guys really take care of their customers. You can bounce any question off of them and they'll seek out the right answer. Would definitely use them for service if you need it! More

Friendly Professional Cometence Service with a smile.....with getting the job done correctly and professionally is what I have experienced in buying and getting my e350.. Evan, Shaw Service with a smile.....with getting the job done correctly and professionally is what I have experienced in buying and getting my e350.. Evan, Shawn and especially Micky Hurley made the whole experience professional and friendly. More

Awesome service!!! (MATTHEW DAVIS) June 2015, I took my S500 into MB of Ann Arbor for service and had an awesome experience! MATTHEW DAVIS is a true professional. He's knowledgeable, in June 2015, I took my S500 into MB of Ann Arbor for service and had an awesome experience! MATTHEW DAVIS is a true professional. He's knowledgeable, inviting, kind, and courteous. He did not pressure me into one particular fix. He presented all my option in a caring, knowledgeable, convincing manner and left the decision up to me. He made me feel comfortable with my choice of service. Thank you MB of Ann Arbor for providing an excellent environment with competent employees like MATTHEW DAVIS!!! More