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Mercedes-Benz of Ann Arbor

Ann Arbor, MI

3.5
433 Reviews
There are a number of reasons why so many drivers go to the Mercedes-Benz of Ann Arbor showroom, so we're going to do our best to outline them all for you. First and foremost, we're renowned in the greater Ann Arbor, Westland, Detroit and Canton areas for our superb selection of new Mercedes-Benz models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways. For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones. Helping you find your next car is only the beginning of the Mercedes-Benz of Ann Arbor experience. From there, our team of financing experts will help you drive home that car you've been eyeing, on your terms. Of course, nobody wants to be forgotten after the purchase of a new or pre-owned Mercedes-Benz. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Mercedes-Benz parts. Interested in utilizing one of our areas of expertise? Come visit us at 570 Auto Mall Dr Ann Arbor, Michigan for all your automotive needs and an experience that's satisfying, worry-free, and at your convenience.
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570 Auto Mall Drive

Ann Arbor, MI

48103

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Showing 433 reviews

January 07, 2017

Incredibly helpful dealership and salesperson Although I had done my research and was interested in Mercedes-Benz, it was my salesperson who truly impacted my final decision. Micah Goss was incred More

by Lolita123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah Goss, Brett Middlebrook
Jan 10, 2017 -

Mercedes-Benz of Ann Arbor responded

Thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we’re happy to hear that Micah exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of our valued customers for many more years to come!

Jan 10, 2017 -

Mercedes-Benz of Ann Arbor responded

Thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we’re happy to hear that Micah exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of our valued customers for many more years to come!

January 05, 2017

Great overall experience I went in with very specific requests and Micah was able to not only find me exactly what I needed but made the experience very easy. Very honest with More

by Cali87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah Goss
Jan 09, 2017 -

Mercedes-Benz of Ann Arbor responded

We are so happy we were able to make your car buying experience with Micah a pleasurable one. Congratulations on the new vehicle and we hope to serve you again in the future!

January 04, 2017

Very good I had a very good experience in buying my new GLS 450. I traded my old GL350 with the 2017 GLS 450. Micah and the team made the process easy. I would More

by naveen07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah Goss
Jan 06, 2017 -

Mercedes-Benz of Ann Arbor responded

Congratulations on the new 2017 GLS 450! We are always happy to hear from satisfied customers such as yourself. We look forward to helping you with the next one!

January 04, 2017

Outstanding sales experience, start to finish. Recently leased a 2017 AMG C43. Ismail did a spectacular job explaining the vehicle and options and went out of his way to accommodate several specia More

by aapd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Berinti, Ismail Karabulut
Jan 06, 2017 -

Mercedes-Benz of Ann Arbor responded

We are so happy we were able to make your car leasing experience with Nick and Ismail a pleasurable one. Congratulations on the new 2017 AMG C43 and we hope to serve you again once your lease is up!

December 26, 2016

Fantastic service Christi did a wonderful job identifying a vehicle that meets all of our priorities. She was always available and made the entire car shopping experien More

by anonymous
Recommend Dealer
Yes
Employees Worked With
Christianna Armstrong
Dec 28, 2016 -

Mercedes-Benz of Ann Arbor responded

Congratulations on the new vehicle! We are always happy to hear from satisfied customers such as yourself and we look forward to helping you with the next one!

December 22, 2016

Outstanding. Mickey was suberb. Could have gone out of state to lease a Mercedes because we were moving. Went to Mickey Hurley and he was willing to provide us with a great car with More

by Mikemeissen7914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mick Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2016 -

Mercedes-Benz of Ann Arbor responded

It’s always nice to hear from our satisfied customers! We are very happy to hear you were so pleased with your dealership experience and we hope to work with you again!

December 17, 2016

Best luxury car sales! My wife and I bought a E300 from Christi. We have many buying experiences of luxury cars like Audi, Lexus, Infiniti, Porsche and so on. She is a be More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christianna Armstrong
Jan 05, 2017 -

Mercedes-Benz of Ann Arbor responded

Thanks for the feedback! We hope to serve you again soon!

December 12, 2016

Service Extraordinaire Michael Hurley [Mickey] went out of his way to research and locate the Mercedes I desired. I had a specific exterior and interior color in mind. Mic More

by Stanley Waldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mick Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Middlebrook
Jan 05, 2017 -

Mercedes-Benz of Ann Arbor responded

Stanley, congratulations on the new Mercedes. We are glad to hear that you had an outstanding experience with Brett and Michael shopping for your new vehicle. We hope to serve you again in the future.

December 12, 2016

Terrific Sales Rep Christi Armstrong I bought a C300 Cabriolet from Christi. She is A+++. Christi is most pleasant, knowledgeable, and immensely helpful in explaining how everything on th More

by Larry W
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christianna Armstrong
Jan 05, 2017 -

Mercedes-Benz of Ann Arbor responded

Larry, we are so happy we were able to make your car buying experience with Christi a pleasurable one. Congratulations on the new C300 and we hope to serve you again in the future.

December 11, 2016

Superior Quality & Service We had a great experience leasing our new GLA 250 with sales rep, Ismail Karabulut and the finance department staff. The car is wonderful and we are e More

by Heather Harrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismail Karabulut
Jan 05, 2017 -

Mercedes-Benz of Ann Arbor responded

Heather, congratulations on the new GLA 250. We hope you love your new vehicle, and we hope to serve you again for all of your vehicle-related needs!

Jan 05, 2017 -

Mercedes-Benz of Ann Arbor responded

Heather, congratulations on the new GLA 250. We hope you love your new vehicle, and we hope to serve you again for all of your vehicle-related needs!

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