Mercedes-Benz of Ann Arbor

Best car buying experience I had the opportunity to work with Evan when I recently purchased my new GL 450. From the beginning Evan was wonderful to work with. He was easy to I had the opportunity to work with Evan when I recently purchased my new GL 450. From the beginning Evan was wonderful to work with. He was easy to get in touch base, quickly returned calls and message, ensured that all of my questions were answered, etc. I have 3 young children and despise the process of being a car because it is such a long process. Once I made the decision to purchase the car Evan handled everything! So much so that it did not even feel as though I went through the process of buying car. Hands down the BEST car buying experience I have ever had. Evan was wonderful and I would encourage anyone who is looking for a Mercedes to contact him! More

Friendly and professional It was my first Mercedes purchase. And I would purchase my second one with this dealer. Sales team was very friendly and willing to accommodate all It was my first Mercedes purchase. And I would purchase my second one with this dealer. Sales team was very friendly and willing to accommodate all concerns. More

Very helpful Christianna was very helpful and nice. She solved the problems very quickly and nicely. Also, she was very easy to work with, very friendly. Overall,s Christianna was very helpful and nice. She solved the problems very quickly and nicely. Also, she was very easy to work with, very friendly. Overall,satisfied More

WORST DEALERSHIP TO BUY/SERVICE!!! I Leased a GL from this dealership and I will NOT recommend anyone to buy or service there vehicles at this dealership!!! There customer service is ho I Leased a GL from this dealership and I will NOT recommend anyone to buy or service there vehicles at this dealership!!! There customer service is horrible!! There service manager has an IQ level of my 4yr old!! I can't believe they hired a non qualified service manager!! My recommendation is buy or lease your next car from another dealership that cares about there customers after the sale. But when it comes to getting your car serviced here you would probably get better customer service at a KIA dealership then this dealership!! BUYER BEWARE More

Very thorough and caring The whole process was outstanding!! Bought a new car! The price was right and the friendliness of the staff was strong. Mickey Hurley went way beyond The whole process was outstanding!! Bought a new car! The price was right and the friendliness of the staff was strong. Mickey Hurley went way beyond normal and has been available for follow up service as well! More

Love my E350 We had such a wonderful experience working with Christi and we absolutely LOVE our purchase! Christi is easy to work with, knowledgeable about the Mer We had such a wonderful experience working with Christi and we absolutely LOVE our purchase! Christi is easy to work with, knowledgeable about the Mercedes-Benz brand, specific Mercedes cars, and special financing options. Mercedes-Benz of Ann Arbor is a beautiful dealership with beautiful cars. A complete VIP experience! I simply filled out the online request for more information and within minutes, and with my approval, I received a text from Jelani to let me know that the car I was interested in was available and their hours of operation. My next text came from Christi and everything I needed to ask and all questions were answered through text - my favorite, easy form of communication! When we arrived at the dealership, we were greeted at the front desk by Jelani and handed over to Christi, who had the car we were interested in all set and ready to test drive. We fell in love with the car and immediately started discussing the financing deals and options. The next day, we pick up our our gorgeous, clean (inside and out) car with a full tank of gas. We are so happy with our purchase and experience with Christi and this dealership. We highly recommend! More

Christi Armstrong I cannot say enough good about our dealing with Christianna Armstrong. She knows what she is doing, she knows when to do it and her personality is eng I cannot say enough good about our dealing with Christianna Armstrong. She knows what she is doing, she knows when to do it and her personality is engaging. I highly recommend Christi with no reservations or hesitation. She is a champion. Christi knows "her stuff" and was perfect in all ways. Michael was a champion as well. He took care of any need we had with grace and efficiency. We were treated like royalty. Thank you. More

Great Experience Overall a great dealership, recently purchased a new GLS450 from my salesperson Nick Feroce. He was easy to talk to, did not rush me and made sure I f Overall a great dealership, recently purchased a new GLS450 from my salesperson Nick Feroce. He was easy to talk to, did not rush me and made sure I found the right vehicle. I highly recommend Nick and the whole team at Mercedes Benz of Ann Arbor. More

New GLE 350 My experience with this deal was exceptional. Christi Armstrong did a great job selling us on the vehicle and the options we needed. Brett Middlebro My experience with this deal was exceptional. Christi Armstrong did a great job selling us on the vehicle and the options we needed. Brett Middlebrook also did a great job working out the right lease and maintenance plan for me. I'd highly recommend them to anyone interested. More

Pleasant Experience The service here is consistent. Always professional, friendly and honest. Matt Davis makes you feel as if your are family. You leave here with a peac The service here is consistent. Always professional, friendly and honest. Matt Davis makes you feel as if your are family. You leave here with a peaceful mind. More