Mercedes-Benz of Ann Arbor
Ann Arbor, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Christie Armstrong I had an awesome purchase experience at MB of AA! Christi was my salesperson she was knowledgeable, efficient,and extremely helpful. Thx Christi i app I had an awesome purchase experience at MB of AA! Christi was my salesperson she was knowledgeable, efficient,and extremely helpful. Thx Christi i appreciate you making my purchase pleasant and pressure free! More
Renewed lease Moved to Ann Arbor a year ago, and have leased a new M-B every 3 years over the last 7 US cities in which I've lived. This last was year 3 with my pr Moved to Ann Arbor a year ago, and have leased a new M-B every 3 years over the last 7 US cities in which I've lived. This last was year 3 with my previous vehicle; over that time, Dan Wilson and his service staff (esp. Beth and Bryan) were consistently professional and engaging, ensuring a positive outcome every time. For the new lease, I partnered with Christianna Armstrong - whom oversaw the research, due diligence, and ultimately - delivery of the new vehicle. The entire experience with her was nothing short of superb; she was informed, responsive, and a true ambassador for what great customer experience should be. And to prove what's good goes full circle: Dan Wilson was promoted to the Finance Director, so was able to continue that positive interaction with him as part of this this latest chapter. In total, the last 18 months with M-B of Ann Arbor has been awesome, and I look forward to continuing my relationship with them. THANK YOU! More
Wonderful /customer Service Experience Mickey Hurley is very friendly, knowledgeable and was extremely accommodating during our visit. He patiently explained all different options for the Mickey Hurley is very friendly, knowledgeable and was extremely accommodating during our visit. He patiently explained all different options for the vehicle and helped us choose the right model. He even drove to our home to set the garage door codes. He sets high standards for customer service. It was pleasure doing business with Mickey. Dan, who is the finance manager at this dealership was very friendly and knowledgeable and explained in detail about various warranties. More
Wonderful Experience Michael was very accommodating and patient. He was easy to work with and eagerly helped me to find a car that met all of my needs. Dan, the finance m Michael was very accommodating and patient. He was easy to work with and eagerly helped me to find a car that met all of my needs. Dan, the finance manager patiently explained every step at the closing. More
Very good service Mickey was very good and worked well on the car deal and was very knowledgeable. Made my experience of car buying pleasant. Thank you Mickey Mickey was very good and worked well on the car deal and was very knowledgeable. Made my experience of car buying pleasant. Thank you Mickey More
A pleasant experience First of all, many thanks to Micheal’s help on getting us a new car! Frankly speaking, we were going to the dealer just for a flat tire instead of lea First of all, many thanks to Micheal’s help on getting us a new car! Frankly speaking, we were going to the dealer just for a flat tire instead of leasing a new car. But Micheal’s personality attracted us and the price offered was unable to refuse. We were impressed by Micheal’s amicableness and Eric’s knowledgeable response on leasing terms. It was a pleasant experience indeed! More
Excellent service Michael is very knowledgeable and extremely nice during our visit. We close our deal the day we visit with his help. Highly recommended this dealer an Michael is very knowledgeable and extremely nice during our visit. We close our deal the day we visit with his help. Highly recommended this dealer and Michael. More
Thank you so much to the service team from 🇨🇦 Canada! We were in a unique situation of needing parts and service for our R350 to continue on our journey home. With two kids in tow, Beth, Jelani, and Shawn We were in a unique situation of needing parts and service for our R350 to continue on our journey home. With two kids in tow, Beth, Jelani, and Shawn accommodated us with a vehicle while servicing our vehicle as quickly as possible. Thank you for making this stressful situation a little bit easier 👍🇨🇦 More
100% Satisfied! After researching the Mercedes Benz GLA250 my search ended at Mercedes-Benz of Ann Arbor, Ann Arbor had the right color, miles and price for my needs After researching the Mercedes Benz GLA250 my search ended at Mercedes-Benz of Ann Arbor, Ann Arbor had the right color, miles and price for my needs but the customer service was priceless! My first contact with the receptionist was delightful. Then I meet my sales rep Christi Armstrong. She greeted me with a smile and handled the complete transaction professional. Also, Dan closed the deal quickly with all documentation prepared for me when I arrived, Visit Mercedes-Benz of Ann Arbor and I promise you will love the staff as much as you love the product! More
Exceptional Service I first met Christi with her friendly and engaging personality when starting to look for my next Mercedes Benz. She listened intently, understood my I first met Christi with her friendly and engaging personality when starting to look for my next Mercedes Benz. She listened intently, understood my needs and that I was just beginning the shopping process. Three years later a CPO 2015 GLK 350 came along. During the test drive, Christi’s knowledge of Mercedes Benz was apparent as she describe the features and controls of this vehicle. Unfortunately this vehicle was not to be mine – it sold quickly and I wasn’t ready to act. Christi went to work with my best intentions in mind to help find my vehicle. Christi sent me updates of new vehicles arriving with pictures and detailed information. Through her hard work, patience, and tireless attitude, my GLK 350 crossed her desk. Christi was extremely patient and helpful throughout the entire process. I love my new vehicle. Without hesitation or reservation, I highly recommend Christi. I will go to her for all my future car needs. More