Mercedes-Benz of Ann Arbor

This is was my first visit to Mercedes-Benz of Ann Arbor. Overall, the shopping experience was a breeze and the atmosphere at the dealership was exceptional. Marcus Nichols handled my sale of my pre-owned C3 Overall, the shopping experience was a breeze and the atmosphere at the dealership was exceptional. Marcus Nichols handled my sale of my pre-owned C300 and was very knowledgeable about the product and able to answer all my questions. Gary Bolton was very through with reviewing option choises. Finally, I appreciated Marcus arranging transportation to the dealership on delivery day. More

Our experience was great! We worked with Russ, Bob, and Gary. They were a pleasure to work with and I would highly recommend them to anyone. Thanks so much for a fantastic car buying experience! Gary. They were a pleasure to work with and I would highly recommend them to anyone. Thanks so much for a fantastic car buying experience! More

Evan was extremely helpful, patient, and worked with us to get the car at the price we wanted. He spent extra time after the sale going through all the bells and whistles. Highly recommend Evan and Mercede to get the car at the price we wanted. He spent extra time after the sale going through all the bells and whistles. Highly recommend Evan and Mercedes of Ann Arbor! More

Mark is definately the defination of Customer Service. He turned my awful day a delight! Mark went over and above to make everything easy for me!! Excellent!! He turned my awful day a delight! Mark went over and above to make everything easy for me!! Excellent!! More

Russ Collick has provided excellent service throughout the purchase process of the car. The purchase price was very competitive. Excellent customer service overall. Helped in getting better interest rate the purchase process of the car. The purchase price was very competitive. Excellent customer service overall. Helped in getting better interest rate for the car. More

I walked in to the Dealership with the mind to just look around and get a price on a car. But 2hrs later I was leaving with my 2008 S550. I was impressed with the courteous and friendly atmosphere. I liked around and get a price on a car. But 2hrs later I was leaving with my 2008 S550. I was impressed with the courteous and friendly atmosphere. I liked how smooth the transaction went and how comfortable I felt during the entire process. Thanks to the entire team for the great experience and for helping me take ownership of my dream car. More

I would rate the experience with the service department very high. They are always friendly and knowledgeable and take the time to explain what has been done and answer any questions we may have. Top notch very high. They are always friendly and knowledgeable and take the time to explain what has been done and answer any questions we may have. Top notch service all around. More

This is a great dealership I will recommand everyone I know to come out and experience buying a new vehicle from the help of good people. Russ was a huge help to me and my husband he went the extra mile t know to come out and experience buying a new vehicle from the help of good people. Russ was a huge help to me and my husband he went the extra mile to make sure we were driving the vehicle we wanted. More

Mark was so accommodating and got me in the same say I called. Russ as always, noticed I was there, came and said hello. He always remembers small particulars of my life to make me feel I'm important enou called. Russ as always, noticed I was there, came and said hello. He always remembers small particulars of my life to make me feel I'm important enough to remember. More

Overall a very good experience. All the sales people were eager to help make the process smooth and easy. Evan also explain the features of the vehicle and was willing to take the time to deliver it in Cl eager to help make the process smooth and easy. Evan also explain the features of the vehicle and was willing to take the time to deliver it in Cleveland. More