Mercedes-Benz of Ann Arbor

Great Customer Service! Evan was a delight to work with. He guided me through the entire buying process, from helping me choose the features that would best fit my lifestyle Evan was a delight to work with. He guided me through the entire buying process, from helping me choose the features that would best fit my lifestyle to acquainting me with my new vehicle once it came in. He kept me updated on progress while the car was being built, and made me feel like part of the MB family before I even owned one. I can't imagine ever going through another dealership; I've already told many friends and family members about the service I received. I'll definitely be contacting Evan before purchasing our next new car! More

Evan is my go to Guy Evan went above and beyond with his service. I was in a time crunch as my last vehicle was unexpectedly totaled. Evan took the time to find me the e Evan went above and beyond with his service. I was in a time crunch as my last vehicle was unexpectedly totaled. Evan took the time to find me the exact type of car I was looking for and spent the time to make the vehicle look brand new. He then made sure my vehicle was delivered to my home! This is the second car I have purchased from Evan in the past year and I would continue to go back to him in the future. More

Buying experience Evan was very friendly, professional, amazing seller, making his customers feeling very comfortable and at ease. All questions were answered and he ma Evan was very friendly, professional, amazing seller, making his customers feeling very comfortable and at ease. All questions were answered and he made the buying experience very easy and effortless! I will recommend the dealer, and Evan to anybody that is looking for the "Mercedez experience" when buying their vehicle! Great team effort from trading in to financing and driving off home! More

Evan is the Best! I've purchased many cars and Evan is by far the best salesperson I've ever worked with! Thanks so much to him and his team for a quick/easy transactio I've purchased many cars and Evan is by far the best salesperson I've ever worked with! Thanks so much to him and his team for a quick/easy transaction! More

Great Experience We recently purchased a new ML350 at Mercedes Benz of Ann Arbor. Evan Gerhardt was our sales person and he did an outstanding job. He is very professi We recently purchased a new ML350 at Mercedes Benz of Ann Arbor. Evan Gerhardt was our sales person and he did an outstanding job. He is very professional, fast and a pleasure to do business with. Thank you for the great customer service. More

Excellent Service The overall experience at Mercedes-Benz was great. The main reason for that was the excellent customer service. The sales specialist that was helping The overall experience at Mercedes-Benz was great. The main reason for that was the excellent customer service. The sales specialist that was helping me was Ismail Karabulut and I would strongly recommend to anyone looking to buy a vehicle to ask for him. He is one of the best sales representatives I have come across. He is very dedicated in helping you find the best option available in the market at the time. More

Very satisfying experience Not having bought a new vehicle in ten years, I did a lot of research on various makes and did the usual internet search of dealer inventories. Merce Not having bought a new vehicle in ten years, I did a lot of research on various makes and did the usual internet search of dealer inventories. Mercedes Benz of Ann Arbor had the best selection of both new and used vehicles. I was most interested in the CLA 250 and they had two at the time. The car is beautiful and an awesome ride. Nick Feroce made the entire process from my trade in to final purchase a pleasant experience. I did not feel pressured at any time and all financing options were explained in detail. I am totally satisfied with both dealership, personnel I worked with, my choice of a new vehicle, and final purchase. More

Even though it was a busy morning at the dealership Evan took the time to explain the differences between the various models and talked to me about various options and features that were available. Evan w took the time to explain the differences between the various models and talked to me about various options and features that were available. Evan worked out a very fair trade in value for my existing vehicle and in the end we were able to take home the one from the show room floor – a beautiful E350! Evan made sure it was cleaned and polished before we drove it home. Since we were in a bit of a hurry on the weekend, Evan came to my office the next business day to explain how to use the electronics in more detail. Overall, a great experience and a great product. I will an MB driver for life. When I am ready to trade in Evan will be the first person I call. More

My experience was exceptional. The staff was friendly and welcoming. The sales process was consultative and low pressure. The overall atmosphere of the dealership was low key, comfortable, with nice am and welcoming. The sales process was consultative and low pressure. The overall atmosphere of the dealership was low key, comfortable, with nice amenities. Working with Mr. Brueger and Mr. Martin enabled me to drive off in car off in my certified Mercedes for the costs of a domestic vehicle. I never thought I could afford or drive a vehicle of the caliber but the staff at Mercedes Benz of Ann Arbor made it happen. I have since referred a coworker and my pastor, both of whom purchased vehicles. Thanks Mercedes Benz of Ann Arbor. You welcomed me with open arms when the other metro dealers wouldn't greet me!!!! More

Very good shopping experience I will recommend the dealership of Mercedes-Benz Ann Arbor. It has the friendly sales team with good services and cars of high quality for sure! I will recommend the dealership of Mercedes-Benz Ann Arbor. It has the friendly sales team with good services and cars of high quality for sure! More