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Mercedes-Benz of Ann Arbor

Ann Arbor, MI

3.5
433 Reviews
There are a number of reasons why so many drivers go to the Mercedes-Benz of Ann Arbor showroom, so we're going to do our best to outline them all for you. First and foremost, we're renowned in the greater Ann Arbor, Westland, Detroit and Canton areas for our superb selection of new Mercedes-Benz models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways. For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones. Helping you find your next car is only the beginning of the Mercedes-Benz of Ann Arbor experience. From there, our team of financing experts will help you drive home that car you've been eyeing, on your terms. Of course, nobody wants to be forgotten after the purchase of a new or pre-owned Mercedes-Benz. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Mercedes-Benz parts. Interested in utilizing one of our areas of expertise? Come visit us at 570 Auto Mall Dr Ann Arbor, Michigan for all your automotive needs and an experience that's satisfying, worry-free, and at your convenience.
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570 Auto Mall Drive

Ann Arbor, MI

48103

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Showing 433 reviews

May 14, 2015

Great Experience Evan treated me well the second I stepped on the lot. He was helpful, caring, and concerned. It was nice to deal with someone who was looking out fo More

by Hugh Boyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Gerhardt
Jun 03, 2015 -

Mercedes-Benz of Ann Arbor responded

Hugh, we are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new vehicle and we hope to serve you again in the future!

May 13, 2015

Expectations Exceeded We were pampered at every step of the process. Ismail Karabulut and the staff met all our needs. Due to the delivery being late evening, Ismail visite More

by Jim 414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismail Karabulut
Jun 03, 2015 -

Mercedes-Benz of Ann Arbor responded

Congratulations on the new vehicle! We are always happy to hear from satisfied customers such as yourself. We look forward to helping you with the next one. Enjoy your new car!

May 13, 2015

Professionalism at it's finest. Nick is a large reason why I chose to purchase my vehicle at Mercedes Benz of Ann Arbor. His professionalism and courtesy was top notch - every reques More

by sklein35
Recommend Dealer
Yes
Employees Worked With
Nick Feroce
Jun 03, 2015 -

Mercedes-Benz of Ann Arbor responded

We are so happy we were able to make your car buying experience a pleasurable one. Customer service & satisfaction is a top priority here and we always strive to meet all of our customers requests. Congratulations on the new vehicle and we hope to serve you again in the future!

May 13, 2015

Tire service I was entirely satisfied with the service provided fixing my tire quickly and efficiently, also really satisfied with my service rep Mark Tomasi, he a More

by rawans1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2015 -

Mercedes-Benz of Ann Arbor responded

We're glad to hear that you had a pleasant service lane experience with us! We always strive to resolve our customers car issues in a timely manner. We look forward to serving you again!

May 13, 2015

C300 2105 The only person that could replace Mr. Benz (Michael Brueger)!!!! Evan is fantastic at listening to what you want and finding you the perfect car!! Co More

by Heidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Gerhardt
Jun 03, 2015 -

Mercedes-Benz of Ann Arbor responded

Thank you for the great feedback! At the end of the day we strive to make sure every customer feels as though they found the perfect vehicle, at the right price, with the best service, and great team to support them down the road. We're glad to hear your new 2015 C300, and your customer experience met all of those goals! Congratulations, and enjoy your new car!

May 11, 2015

Wonderful Experience, Thanks Nick! My husband and I recently had the pleasure of working with Nick at Mercedes Benz of Ann Arbor. He was very professional & courteous from the moment my More

by tmoran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Feroce
Jun 03, 2015 -

Mercedes-Benz of Ann Arbor responded

We are so pleased that you had a pleasurable dealership experience with us. We always strive to provide our customers with outstanding customer service during and after their car buying process. Enjoy your new vehicle, and we hope to serve you again in the future!

May 10, 2015

New Car purchase Tiffany and Elio were our sales persons that we had when we decided to purchase our new car. They were very helpful and pleasant. It was a pleasure to More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kish
Jun 03, 2015 -

Mercedes-Benz of Ann Arbor responded

We appreciate you taking the time to provide us with your positive feedback on your recent visit here! Customer service & satisfaction is always a top priority for us and we are glad to hear that you had an enjoyable dealership experience. Congratulations on the new car, and we look forward to serving you again!

May 09, 2015

Maintenance of our GL 450 We have always been treated to great service and friendly greetings at our dealership. They explain all service and it is so easy to schedule service More

by pgmaurer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2015 -

Mercedes-Benz of Ann Arbor responded

Thank you for the feedback and for trusting us with your vehicle! Customer service & satisfaction is always a top priority, and we're glad to hear your service lane experience with us was a positive one. We hope to serve you again in the future!

May 08, 2015

The experts for your automobile! Shawn Durham went out of his way to return our car in peak running condition. He went above and beyond with dedication and honesty. Dr. M More

by Dr. M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Durham
Jun 03, 2015 -

Mercedes-Benz of Ann Arbor responded

Thank you for the great feedback and for trusting us with your vehicle! Customer service & satisfaction is always a top priority, and we're glad to hear your experience with us was a positive one. We look forward to working with you again!

May 07, 2015

Fast and accurate A routine B5 service and a list of smaller issues were handled quickly while I waited. I was kept apprised of progress and consulted on how I wanted t More

by --Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 08, 2015 -

Mercedes-Benz of Ann Arbor responded

Pete, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership service experience. We look forward to working with you again in the future.

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