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Mercedes-Benz of Ann Arbor
Ann Arbor, MI
433 Reviews
There are a number of reasons why so many drivers go to the Mercedes-Benz of Ann Arbor showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater Ann Arbor, Westland, Detroit and Canton areas for our superb selection of new Mercedes-Benz models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Mercedes-Benz of Ann Arbor experience. From there, our team of financing experts will help you drive home that car you've been eyeing, on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or pre-owned Mercedes-Benz. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Mercedes-Benz parts.
Interested in utilizing one of our areas of expertise? Come visit us at 570 Auto Mall Dr Ann Arbor, Michigan for all your automotive needs and an experience that's satisfying, worry-free, and at your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 433 reviews
May 28, 2015
Great experience I like my car very much. I almost visited every dealer in this area to find a good deal. Christianna was the best sales person I have met. She was ent I like my car very much. I almost visited every dealer in this area to find a good deal. Christianna was the best sales person I have met. She was enthusiastic, friendly and immensely helpful. She understood my needs and made me feel comfortable with making my decision. More
by J2H
Employees Worked With
Lou Kish, Christianna Armstrong
May 23, 2015
Mercedes Benz of Ann Arbor is Great. Cristi Armstrong and her colleagues were terrific! I was so pleased with the knowledge, the service and the great deal I received. Thanks so much. Cristi Armstrong and her colleagues were terrific! I was so pleased with the knowledge, the service and the great deal I received. Thanks so much. More
by William1940
Employees Worked With
Ray (sorry, I cannot remember his last name), Christianna Armstrong
May 22, 2015
Ismail Karabulut, the best person to do business with. I was trying to buy my 1st car. After trying different dealers from different areas, I traveled from Auburn Hills to Ann Arbor in the hopes of finding I was trying to buy my 1st car. After trying different dealers from different areas, I traveled from Auburn Hills to Ann Arbor in the hopes of finding something good. I have to admit that my experience here was amazing, much better than any other dealer I tried before. Ismail made me and my friends feel comfortable and gave clear idea about actual vehicle conditions as well as financing. In just 2 visits, I had my 1st car on the road. I will recommend everyone to experience this dealer before you buy somewhere else, and if you can, get Ismail as your sales person. You won't be disappointed. More
by Rohan Patil
Employees Worked With
Ismail Karabulut, Lou Kish
May 20, 2015
WARM and WELCOMING I called the dealership this morning regarding a tire. They said they had the tire in stock. When I arrived (a 39 mile ride) they were waiting for m I called the dealership this morning regarding a tire. They said they had the tire in stock. When I arrived (a 39 mile ride) they were waiting for me and welcoming. They took me to the waiting room and served me coffee. Though I was not buying a new car my salesman Kyle came to greet me. I was out in less than 45 minutes and I made an appointment for tomorrow to have my rim fixed (9am). The service department could not have been more professional or efficient. I LOVE Mercedes Benz of Ann Arbor and would not consider going to another dealership! More
by fransene1
Employees Worked With
Kyle Norman, Beth Chavez, Dale Robinson
May 20, 2015
Mark Tomasi is simply the best! Mark Tomasi always makes me feel like I am the most important person in the world whenever I come to the Mercedes Dealership in Ann Arbor. He defines Mark Tomasi always makes me feel like I am the most important person in the world whenever I come to the Mercedes Dealership in Ann Arbor. He defines what it means to have good customer service. He always has a smile and kind words and never makes me feel like he has more important things to do. The other staff are really wonderful (especially Beth Chavez - she always is smiling and helpful) too! More
by sandwich
Employees Worked With
Beth Chavez
May 19, 2015
Service Appointment The service is excellent. Very friendly and get my car back when expected. Car runs great and they make you feel welcome. The service is excellent. Very friendly and get my car back when expected. Car runs great and they make you feel welcome. More
by My Account
Employees Worked With
Shawn Durham
May 19, 2015
Service/Maintenance Appointment My both cars have always been at this dealership for regular maintenance and services. I have found all staff at this delaership is very helpful and k My both cars have always been at this dealership for regular maintenance and services. I have found all staff at this delaership is very helpful and knowledgable for what they doing. My cars usually taken care by Shawn Durnham. He's just amazing, very accomodating, helpful and does every single bit to resolve all my requests. Always provide true/genuine suggestions for what needed to be done and what not. More
by B Patel
Employees Worked With
Shawn Durham
May 16, 2015
Great experience I had a great experience buying a vehicle at Mercedes Benz Ann Arbor. Evan Gerhardt and the team there do an excellent job, and are very easy to work I had a great experience buying a vehicle at Mercedes Benz Ann Arbor. Evan Gerhardt and the team there do an excellent job, and are very easy to work with. Great experience overall!! More
by KM
Employees Worked With
Evan Gerhardt, Lou Kish
May 15, 2015
Service I had a great service experience at Ann Arbor Mercedes. I had several problems with my mercedes and brought it in recently. All of the problems were t I had a great service experience at Ann Arbor Mercedes. I had several problems with my mercedes and brought it in recently. All of the problems were taken care of and I was treated very well. I would highly recommend the service department at Ann Arbor Mercedes. More
by Norman
May 15, 2015
Maintenance appointment Mark was very accommodating. My car looked great when I picked it up, and my first 10,000 mile checkup was complete. Everyone who greeted me was very Mark was very accommodating. My car looked great when I picked it up, and my first 10,000 mile checkup was complete. Everyone who greeted me was very nice. It was also nice to have free coffee and waters as I waited. More
by cindiann
