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Mercedes-Benz of Ann Arbor
Ann Arbor, MI
433 Reviews
There are a number of reasons why so many drivers go to the Mercedes-Benz of Ann Arbor showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater Ann Arbor, Westland, Detroit and Canton areas for our superb selection of new Mercedes-Benz models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Mercedes-Benz of Ann Arbor experience. From there, our team of financing experts will help you drive home that car you've been eyeing, on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or pre-owned Mercedes-Benz. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Mercedes-Benz parts.
Interested in utilizing one of our areas of expertise? Come visit us at 570 Auto Mall Dr Ann Arbor, Michigan for all your automotive needs and an experience that's satisfying, worry-free, and at your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 433 reviews
June 09, 2015
Amazingly simple and hassle free My experience with Mercedes Benz of Ann Arbor was very pleasant. Evan was a great help to me right through out the whole process. I got the car I wan My experience with Mercedes Benz of Ann Arbor was very pleasant. Evan was a great help to me right through out the whole process. I got the car I wanted at the price I wanted. Thanks Evan More
by Niranjan
Employees Worked With
Evan Gerhardt
June 09, 2015
Excellent service This dealer is very good. All the representatives are very kind and responsive. Ismail is the person who helped our purchase. He is very good and resp This dealer is very good. All the representatives are very kind and responsive. Ismail is the person who helped our purchase. He is very good and responsive and patience to answer our questions. I would recommended this dealer for your Mercedes Benz purchase. More
by john
Employees Worked With
Ismail Karabulut, Lou Kish
June 09, 2015
Excellent Oil and Lub Job! Quick In/Out service, with no reservations! Thanks for the car wash, clean service area, coffee, and friendly personnel. Will continue to use your l Quick In/Out service, with no reservations! Thanks for the car wash, clean service area, coffee, and friendly personnel. Will continue to use your location for future neesds More
by 2002 Mercedes
Employees Worked With
Shawn Durham
June 08, 2015
Some work to do Overall, Shawn was very friendly and cordial. My only complaint is that when my car was returned to me at the dealership, Shawn and another employee w Overall, Shawn was very friendly and cordial. My only complaint is that when my car was returned to me at the dealership, Shawn and another employee were in my car. It just seemed unprofessional to me and as if my vehicle was being used as a shuttle service. More
by CLO
Employees Worked With
Shawn Durham
June 05, 2015
Best Service Mark and the service department go above and beyond. Elio, Evan and Dan are a great asset to the dealership. They make you feel so welcome. Mark and the service department go above and beyond. Elio, Evan and Dan are a great asset to the dealership. They make you feel so welcome. More
by Joe
Employees Worked With
Evan Gerhardt, Dan Wilson
June 05, 2015
service review This dealership is great. Mark is very helpful and attentive to any needs. It is not the first time I had my car served there, and each time their ser This dealership is great. Mark is very helpful and attentive to any needs. It is not the first time I had my car served there, and each time their service, attention to details are excellent. Highly recommend this place! More
by irina73
June 03, 2015
Service A staff is always friendly when you buy something but what is special about MB of AA is the service. They take care of you after the sale and that me A staff is always friendly when you buy something but what is special about MB of AA is the service. They take care of you after the sale and that means a lot to me. More
by lmr
June 03, 2015
Shawn at MB Ann Arbor service dept. Prompt, courteous, and thorough service experience on my 2012 CLS 63 AMG. Fixed the first time, every time with no follow up for engine codes and rout Prompt, courteous, and thorough service experience on my 2012 CLS 63 AMG. Fixed the first time, every time with no follow up for engine codes and routine maintenance. Everyone at this dealership polite and respectful. More
by 201/cls63
Employees Worked With
Michael Brueger, Shawn Durham
June 02, 2015
Outstanding Service Experience The Fixed Operations experience was Outstanding, with Shawn Durham leading the team to provide a great experience. I had interactions with Service, P The Fixed Operations experience was Outstanding, with Shawn Durham leading the team to provide a great experience. I had interactions with Service, Parts, and Cashier, all employees were efficient friendly professionals. Thank You More
by GLA250 Driver
Employees Worked With
Cashier C., Ismail Karabulut, Beth Chavez, Shawn Durham, Dale Robinson
June 01, 2015
Top Service Dept The courtesy and efficiency of the their service department was one of the biggest factors on us being loyal to buying Mercedes cars over the years. S The courtesy and efficiency of the their service department was one of the biggest factors on us being loyal to buying Mercedes cars over the years. Service is usually fair priced and we have never had a problem that was not taken care of professionally, If you need a loaner - they will provide. We have owned 3 Mercedes that we have had serviced at this dealer over the years and frankly have had very little problems. Basically, by getting regular service at recommended intervals Mercedes Benz cars are a joy to own. More
by JCB
