Mercedes-Benz of Ann Arbor

A very satisfied customer My salesperson, Evan Gerhardt, was very thorough throughout the entire car buying process. He answered all my questions in detail. I highly recommend My salesperson, Evan Gerhardt, was very thorough throughout the entire car buying process. He answered all my questions in detail. I highly recommend him to any future customer who might consider buying a Mercedes Benz. More

charged twice for the same service they charged me for a service which I had already payed for when I signed the lease two years ago ! I had payed upfront for all necessary services re they charged me for a service which I had already payed for when I signed the lease two years ago ! I had payed upfront for all necessary services required by mercedes .. More

Service and repair maintenance Outstanding service that went above and beyond! Mark took the time to not only make sure that the original issue was taken care of but he also made su Outstanding service that went above and beyond! Mark took the time to not only make sure that the original issue was taken care of but he also made sure the additional issues were addressed and corrected promptly. More

Dream Team Even though visits to the dealership can prove to be a bit pricey at times, the crew here makes every visit more than worth it with the care a courtes Even though visits to the dealership can prove to be a bit pricey at times, the crew here makes every visit more than worth it with the care a courtesy rendered. I can always count on Mark to take care of anything needed. I have purchased three vehicles from this dealership and as long as there are guys like Mark around, I will possibly look at purchasing my fourth very soon. With that being said, Ismail is also an amazing sales associate! Because of these two guys excellence and knowledge, I am a very happy customer! Mark and Ismail are definitely a DREAM TEAM! More

Efficient and Caring Mr. Evan Gerhardt at Mercedes Benz of Ann Arbor facilitated an efficient and caring process for me during my vehicle search and eventual purchase. He Mr. Evan Gerhardt at Mercedes Benz of Ann Arbor facilitated an efficient and caring process for me during my vehicle search and eventual purchase. He kindly answered any questions / concerns present and even stayed in touch after the purchase to confirm my satisfaction with the vehicle. For these reasons and more, I recommend Mr. Gerhardt and Mercedes Benz of Ann Arbor. More

It was nails! Mark was persistent and found out why my tire pressure light kept coming on. I thought it was because the tires may have been just low. But Mark took Mark was persistent and found out why my tire pressure light kept coming on. I thought it was because the tires may have been just low. But Mark took the car to the service area himself and found out I had two nails in my wheels. He didn't just put more air in the tire….he found out what was going on! Thank you Mark…you could have saved my life. More

Expected Result! I recently had the opportunity to reconnect with a Mark Tomasi of Mercedes Benz of Ann Arbor, by phone, from Chicago. I was in search of an SL 550, an I recently had the opportunity to reconnect with a Mark Tomasi of Mercedes Benz of Ann Arbor, by phone, from Chicago. I was in search of an SL 550, and while addressing my questions on a car I had seen in Chicago, Mark presented me with an opportunity to consider a car at his own dealership in ann Arbor. The rest is a forgone conclusion. Mark brought Kurt Morin into our discussions, and 2 days later they were prepping car for me to pick up. I found Mark, Kurt, and Nick Feroce to be sincere. Dealing on a car from 250 miles away is not easy, but these guys were timely, and answered all my questions. All concerns were handled, all promises kept, and I felt the 500 mile round trip was justified given the effort the dealership made on behalf. I was happy with deal,both on my trade in, as well as the new car. By the time I left the dealership I had been taken through my car by Nick, and in the time since have been very pleased at the follow through Nick has made in answering all the subsequent questions on the finer parts of the car. I have since referred a close friend also in Chicago to Ann Arbor Mercedes. More

Excellent Service Ismail is a kind , Knowledgeabe sales professional who goes the extra mile to meet the customer's needs. He works hard to make the customer feel at e Ismail is a kind , Knowledgeabe sales professional who goes the extra mile to meet the customer's needs. He works hard to make the customer feel at ease with the purchase of a new car. Ismail is an asset to your establishment. I would recommend him to my colleagues. More