Mercedes-Benz of Ann Arbor

Best car buying experience ever!! I leased my first Mercedes and the experience exceeded my expectations. I shopped the other German car lines and wasn't impressed with there vehicles I leased my first Mercedes and the experience exceeded my expectations. I shopped the other German car lines and wasn't impressed with there vehicles or the sales people. When I walked into Mercedes of Ann Arbor I was greeted by a friendly sales person Christianna Armstrong. She asked me what I was looking for in a vehicle and proceeded to explain the benifits of buying a Mercedes Benz. She than offered me to test drive the new 2016 GLE, and after the test drive I was sold on this vehicle. Christianna during the test drive demonstrated all the features on the vehicle and politely asked me if i'd like to own one of these GLE's one day soon. I responded ASAP and she delivered with the color and options I was looking for. The rest of the staff at the dealership were very friendly and professional. I would recommend Christianna Armstrong and Mercedes of Ann Arbor to any potential buyer! Phil Ausman More

Our wonderful experience with salesperson Christi Armstrong This is the first time we have leased a Mercedes. Our Salesperson, Christi Armstrong, did a great job explaining the features of the vehicle we intend This is the first time we have leased a Mercedes. Our Salesperson, Christi Armstrong, did a great job explaining the features of the vehicle we intended to lease and with the test drive. Very professional and helped us thru the lease process. Highly recommend her for the excellent service she provided. More

Customer satisfaction They went out of their way to be sure that I was satisfied. I was also greeted in a very professional manner when during a minor service call. They went out of their way to be sure that I was satisfied. I was also greeted in a very professional manner when during a minor service call. More

The BEST!! From the minute I walked in the door, I got the best service you could imagine. Ismail Karabulut greeted me right away walking from his desk to meet From the minute I walked in the door, I got the best service you could imagine. Ismail Karabulut greeted me right away walking from his desk to meet with me. I was in a hurry and I asked a lot of questions about the features as I had almost decided on a competitor's car. He knew everything. You can tell he really likes the cars himself. The respect he gave me as a women coming in by myself was better than any other car shopping experience in nearly 20 years. I worked in the automotive industry for 9 years and somehow other salesmen could not understand I know about cars and engines, even when I was using a supplier or employee discount. The GLA has all the features I wanted in a small SUV, including fuel efficient features that are really paying off. If you are looking for a luxury vehicle, you will get luxury service here. All of the final numbers were clearly shown and working with Lou for lease finance is great. We had great conversations rather than expecting the some extra fee or expense would show up on the paperwork. It is nice that his office is right with the sales people, rather than around some back area like most dealerships. Even if you were not thinking of a Mercedes, once you see the value of the features and design, and the great team at Mercedes Ann Arbor, there is really no comparison. More

Supper experience Had a wonderful car leasing experience at the Ann Arbor Mercedes Benz Dealership. I worked with Christianna Armstrong and what a pleasure. I also work Had a wonderful car leasing experience at the Ann Arbor Mercedes Benz Dealership. I worked with Christianna Armstrong and what a pleasure. I also worked closely with Elio Coventry and Lou Kish. They were all great. I never felt pressured nor pushed to make the purchase. Christi was very patient and listened to my needs and requests. Elio and Christi helped me find a great car at a great lease. What a buying/leasing experience. Got a great deal too! More