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Mercedes-Benz of Ann Arbor

Ann Arbor, MI

3.5
433 Reviews
There are a number of reasons why so many drivers go to the Mercedes-Benz of Ann Arbor showroom, so we're going to do our best to outline them all for you. First and foremost, we're renowned in the greater Ann Arbor, Westland, Detroit and Canton areas for our superb selection of new Mercedes-Benz models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways. For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones. Helping you find your next car is only the beginning of the Mercedes-Benz of Ann Arbor experience. From there, our team of financing experts will help you drive home that car you've been eyeing, on your terms. Of course, nobody wants to be forgotten after the purchase of a new or pre-owned Mercedes-Benz. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Mercedes-Benz parts. Interested in utilizing one of our areas of expertise? Come visit us at 570 Auto Mall Dr Ann Arbor, Michigan for all your automotive needs and an experience that's satisfying, worry-free, and at your convenience.
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570 Auto Mall Drive

Ann Arbor, MI

48103

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Showing 433 reviews

December 24, 2015

Trustworthy Professonals I recently purchased a 2015 S550 Coupe at Mercedes Benz of Ann Arbor. Nick Berinti and Kurt Morin provided an incredible experience. Not only were e More

by JBiraglia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Berinti, Kurt Morin
Dec 28, 2015 -

Mercedes-Benz of Ann Arbor responded

Thank you for the great feedback! We are so happy to hear that your experience with Kurt and Nick was so pleasurable! Customer service is our top priority and we are so glad that they were able to do business with you from more than 650 miles away! We can't wait to work with you again and we hope you are enjoying your new 2015 S550 Coupe!

December 20, 2015

Amazing! The dealership was top notch, from the first person I saw at the desk to my wonderful sales person Hayley! The manager Elio also played a fantastic ro More

by Darlenesosenko
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley was my main person, Hayley Upshur
Dec 21, 2015 -

Mercedes-Benz of Ann Arbor responded

Thanks for the great feedback! Customer service and satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us! Congratulations, and enjoy your new car! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

December 19, 2015

Good job! I recently bought an used 328i, and Micah Goss was the sales professional on my car. There were some issues with my car that I found out after I drove More

by Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah Goss
Dec 21, 2015 -

Mercedes-Benz of Ann Arbor responded

We are happy to hear that Micah was able to assist you with any problems that arose. Customer service and satisfaction are our top priority and we are so happy you could experience that with us! Enjoy your new 328i and we hope to work with you again soon!

December 18, 2015

Great, as always We've leased and purchased from Mercedes Benz of Ann Arbor for 15 years. Always fabulous service. We worked with Ismail in sales. He could not have More

by rf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismail Karabulut
Dec 21, 2015 -

Mercedes-Benz of Ann Arbor responded

Thank you for your continued business and positive feedback! We are happy to know that you have found another vehicle from us with the help of Ismail! We hope you enjoy it and we look forward to working with you again for the next one!

December 03, 2015

Great job, 2013 ML350 My wife loves this car. I also enjoyed driving it all the way down to Atlanta. Team at this dealership did great working together to get my car ready More

by Man from Atlanta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah Goss
Dec 04, 2015 -

Mercedes-Benz of Ann Arbor responded

It is great to hear that Micah went the extra mile to make sure everything was prepared correctly and even helped you with some extra things. Customer service is our top priority and we are glad that you could experience that with us! We hope that you continue to enjoy your new car and we hope to work with you in the near future!

December 02, 2015

Exceptional, Excellent, Oustanding, Superb, Great & Awesome. This dealership has very professional and friendly people who speak to you in a vey kind way. They also are very helpful with assisting you with your More

by Krq1b5330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
You should always list the staff who's greeting your customers it's very important, Jelani Evans, Exceptional., Lou Kish, Beth Chavez, Christianna Armstrong
Dec 04, 2015 -

Mercedes-Benz of Ann Arbor responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience met all of those goals! We love working with returning customers like yourself and we can't wait to help you find the next one!

December 02, 2015

Thank you Hayley Upshur and Mercedes of Ann Arbor! I am from Albuquerque, NM and was searching all over the country for a specific car for at least a month. I am so happy I called Mercedes-Benz of Ann More

by Thomas M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gelani, Hayley Upshur
Dec 04, 2015 -

Mercedes-Benz of Ann Arbor responded

Thomas, we love to hear that your experience with us was such a positive one! We are so happy that you trusted in us finding you the car you wanted with all the necessities you desired! We hope you continue to love your new vehicle and we hope to work with you again in the future.

November 28, 2015

Wonderful Experince This is the Second time to buy from Mercedes Benz Of Ann Arbor. Going again to the same place means that I'm very satisfied with their service. Hayl More

by Reda K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Upshur
Dec 08, 2015 -

Mercedes-Benz of Ann Arbor responded

Reda, thank you for trusting in us in helping you find your second vehicle. We are so happy that Hayley was able to get you a car that exceeded your wants and needs and we hope you continue to love it! We look forward to helping you pick out the next one!

November 25, 2015

Great used car buying experience Christi Armstrong and the rest of the staff at Mercedes Benz of Ann Arbor were nothing short of spectacular. Everyone I spoke with, especially Christi More

by Owen W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christianna Armstrong
Dec 08, 2015 -

Mercedes-Benz of Ann Arbor responded

Owen, thank you for your business and great feedback! It is great that Christi was able to give you spectacular customer service and professionalism. We hope you enjoy your new vehicle and we hope to help you find the next one when your ready!

November 24, 2015

Above and Beyond Christi Armstrong provided nothing short of superior service when it came to getting an additional car for my family. We will certainly seek her out i More

by BeatonFam
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Kish, Christianna Armstrong
Dec 08, 2015 -

Mercedes-Benz of Ann Arbor responded

Great customer service and satisfaction is what we strive for and we are so happy that Christi was able to give you that experience. Enjoy your new vehicle and we look forward to working with you again!

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