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Mercedes-Benz of Ann Arbor
Ann Arbor, MI
433 Reviews
There are a number of reasons why so many drivers go to the Mercedes-Benz of Ann Arbor showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater Ann Arbor, Westland, Detroit and Canton areas for our superb selection of new Mercedes-Benz models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Mercedes-Benz of Ann Arbor experience. From there, our team of financing experts will help you drive home that car you've been eyeing, on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or pre-owned Mercedes-Benz. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Mercedes-Benz parts.
Interested in utilizing one of our areas of expertise? Come visit us at 570 Auto Mall Dr Ann Arbor, Michigan for all your automotive needs and an experience that's satisfying, worry-free, and at your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 433 reviews
September 23, 2016
Great experience It was a first time with this dealership but a great experience. The sales person was awesome, very friendly and had a complete knowledge of the produ It was a first time with this dealership but a great experience. The sales person was awesome, very friendly and had a complete knowledge of the product which he was selling. I already recommended one of my friend and he bought GLE 350 2016 from you guys. I will definitely send some more. Good job keep it up. More
by Asifmirza70
Employees Worked With
Ismail Karabulut
September 09, 2016
Bought my dream car MB from here We had excellent experience of buying car over here ! Ismail treated us very nicely answered all our queries & gave us really good discount n overall We had excellent experience of buying car over here ! Ismail treated us very nicely answered all our queries & gave us really good discount n overall deal ! Kept in touch with me over email/text without irritating & being feverish for sales ! Even after buying car he is in touch with me to check how car is doing !! Thanks & I could experience that magic moment of buying car wch I had dreamed of buying since childhood !! 😀 Surely this dealership is best ! More
by Sameer115
Employees Worked With
Ismail Karabulut
September 08, 2016
Christi Armstrong is a top notch salesperson! I went in to another Mercedes dealer and they couldn't give me the time of day. Christi in the other hand, texted with me, email and called before I e I went in to another Mercedes dealer and they couldn't give me the time of day. Christi in the other hand, texted with me, email and called before I even came in. No pressure, very knowledgeable and has been terrific post sale as well! I'll be back for my next Mercedes and Christi will be my salesperson. More
by Tkliszesq
Employees Worked With
Lou Kish, Christianna Armstrong, Chris Perin
August 30, 2016
A pleasant experience Recently I leased a vehicle from this dealership and had a very pleasant experience there. The sales person was very helpful, prompt, courteous and fo Recently I leased a vehicle from this dealership and had a very pleasant experience there. The sales person was very helpful, prompt, courteous and forthright in supplying (educating!) me with all relevant data. The leasing process went smoothly and the process took only a short time. I recommend this dealership highly. More
by JayC
Employees Worked With
Christianna Armstrong, Micah Goss
August 29, 2016
Excellent experience and outstanding cew We wanted to replace our old car and we were seeking a reliable family car. Christi Armstrong was very helpful in guiding us through the different opt We wanted to replace our old car and we were seeking a reliable family car. Christi Armstrong was very helpful in guiding us through the different options available and choosing the right the car at the right price, a true professional! Everybody from management, finance, maintenence is excellent. More
by Issam
Employees Worked With
Kurt Morin, Lou Kish, Dan Wilson, Christianna Armstrong
August 24, 2016
Great car, excellent sales agents We were rushed to get a new SUV because we had an accident with our old car and it was totaled by the insurance company, so we needed the replacement We were rushed to get a new SUV because we had an accident with our old car and it was totaled by the insurance company, so we needed the replacement car very quickly. The sales staff of Ann Arbor fully understood our situation and did all they can to help us finish the transaction in a couple of days. Micah Goss in particular was very knowledgable and knew what features we are looking for and the price range that we can afford. He also managed to bring the car himself from another dealer and drove it to Ann Arbor to avoid any delivery delays. All in all, it was a pleasant purchase experience. Nader Iskander More
by Nader60
Employees Worked With
Micah Goss
August 11, 2016
An excellent purchasing experience We were looking to get a new full size SUV from Merceds-Benz. We liked to try the new GLS at the Mercedes-Benz dealership of Ann Arbor, MI. Ismail sho We were looking to get a new full size SUV from Merceds-Benz. We liked to try the new GLS at the Mercedes-Benz dealership of Ann Arbor, MI. Ismail showed us the vehicle we picked. He also explained the car special features to us. During closing, Lou provided us the step by step process of purchasing. Overall buying experience was excellent here. More
by AllenWang
Employees Worked With
Ismail Karabulut, Lou Kish, Beth Chavez
August 01, 2016
Great SmartCar, 2016 and professional and personable staff! I couldn't have had a better purchasing experience of y 2016 SmartCar than at the Mercedes-Benz dealership of Ann Arbor, MI! What a great experience! I couldn't have had a better purchasing experience of y 2016 SmartCar than at the Mercedes-Benz dealership of Ann Arbor, MI! What a great experience! More
by Michael H. Menna
Employees Worked With
Ismail Karabulut, Lou Kish
July 27, 2016
Excellent experience The sales person was very knowledgeable about the vehicle. Great service would highly recommend this dealership. Very happy with my experience at this The sales person was very knowledgeable about the vehicle. Great service would highly recommend this dealership. Very happy with my experience at this dealership. Sales person de,on started the functions of the cars before I test drove to make the transition seamless. Best test drive I've been on more sales persons should follow his lead. More
by Satisfied buyer
Employees Worked With
Ismail Karabulut
July 25, 2016
Micah Goss made buying my car very easy. Having leased for years, buying my first car was made easy. They even sent someone to uor home to go over all the bells and whistles. Couldn't be happ Having leased for years, buying my first car was made easy. They even sent someone to uor home to go over all the bells and whistles. Couldn't be happier. More
by Patricia Krausman
Employees Worked With
Micah Goss
