Mercedes-Benz of Ann Arbor

Liam was exceptional in his role of facilitating a long distance sale. He was responsive and accommodating to our schedule. distance sale. He was responsive and accommodating to our schedule. More

Simply outstanding, state of the art and grand. This is how a Mercedes dealership should look like. We are so glad and blessed to have them so close Canton. This is how a Mercedes dealership should look like. We are so glad and blessed to have them so close Canton. More

Patrick was amazing - so helpful and knowledgeable Best salesman Very happy with experience over all Best salesman Very happy with experience over all More

Simply state of the art dealership that really lives up to the high standards set by Mercedes. The new building is simply amazing and outstanding. to the high standards set by Mercedes. The new building is simply amazing and outstanding. More

I don't really do much reviews as a consumer on things I purchased or on the customer service related to the purchase but I felt that I have to say something about our experience at this dealership. It star purchased or on the customer service related to the purchase but I felt that I have to say something about our experience at this dealership. It started with me trying to find another vehicle for our household as our 16 year old got his license and we needed an extra vehicle at the house. After some unprofessional and no clarity situations at other car dealerships I stumbled on a 2016 c300 mercedes benz at mercedes benz ann arbor. I was contacted by Brody at sales and he set up an oppointment for us to see the vehicle. When we got there the car was outside and ready for us to test. It was me my wife and my son. After the test drive we decided to buy the car and the experience was flawless from paper work negotiations and setting up a final deal that we are comfortable with. The car had a Crack on the windshield and they replaced it as part of the deal which was a breaking point for us to buy the car. The whole process was professional and caring. We felt that we bought a 100 thousand dollars car meaning that the care and attention of Brody the salesman was top notch service. Two days after we picked up the car we noticed a gas smell in the cabin and I contacted service at this dealership and they asked us to bring it right away to examine it. Cara at service and I am hoping I am saying her name correctly was as professional and caring as Brody and took the car in service right away to be examined and the diagnosis was a faulty fuel line that was under manufacturer warranty. Cara gave us a brand new mercedes as a loaner to use until our car was repaired. The following day the car was ready and we picked it up. Through out all my years of buying vehicles it is very rare to have that kind of professionalism and care regardless of what you buy. They will have my business and my families business. Thank you Brody Cara and the staff at mercedes benz Ann Arbor More

Anytime we need to service one of our vehicles Mercedes of Ann Arbor is our choice. Elisa and team are always on top of their game. Keep up the good work. of Ann Arbor is our choice. Elisa and team are always on top of their game. Keep up the good work. More

I had a great experience. Mick was my salesperson and he did a fantastic job finding a car for me. I would definately go back here for my next Mercedes. Mick was my salesperson and he did a fantastic job finding a car for me. I would definately go back here for my next Mercedes. More

Liam Green was excellent to deal with and got my car delivered to me very quick delivered to me very quick More

I had an incredible experience at the new Mercedes-Benz dealership. The building is absolutely beautiful, with a modern, upscale feel that makes you feel right at home from the moment you walk in. The enti dealership. The building is absolutely beautiful, with a modern, upscale feel that makes you feel right at home from the moment you walk in. The entire staff was professional and welcoming, creating a relaxed and comfortable atmosphere. A huge thank you to Susie Arrow, who made the sales process fast, smooth, and enjoyable. She went above and beyond to find me a car that exceeded my expectations, and I absolutely love her energy and professionalism. Every detail was handled perfectly, and my car was ready and waiting when I arrived. Overall, this was one of the best car buying experiences I’ve ever had. If you’re looking for a Mercedes, I highly recommend visiting this dealership and asking for Susie, you’ll be in great hands! More

It is the level of service you would expect from Mercedes Benz, and then some. Benz, and then some. More