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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
844 Reviews

844 Reviews of Mercedes-Benz of Anaheim - Service Center

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February 05, 2025

I am happy overall with the service provided, the service representative Chad was professional, friendly, very knowledgeable, More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Darett
Feb 10, 2025 -

Mercedes-Benz of Anaheim responded

Hello Victoria, we're happy you found our staff Chad to be so supportive during your experience here at Mercedes-Benz of Anaheim. Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2025

David was great. Very prompt with the progress of the service. Excellent customer service. Thanks! More

by castlemonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 10, 2025 -

Mercedes-Benz of Anaheim responded

Hello, we're happy you found our staff David to be so supportive during your experience here at Mercedes-Benz of Anaheim. If you have any further questions, please give us a call. We're always happy to help!

February 03, 2025

Service Manager, Brian Kim, is exceptional. His friendly professionalism, and knowledge of the vehicle is first rate. More

by Charles Chung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kim
Feb 07, 2025 -

Mercedes-Benz of Anaheim responded

Hi Charles, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Anaheim. Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2025

Took my car in and got great service. The facility is nice and clean, free coffee and nice car wash when service is done. 5-Star More

by Brent.Holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2025

Exceptional service defines the experience at Mercedes-Benz of Anaheim. From the moment you arrive, their knowledgeable and professional team ensures a seamless and personalized experience. Wheth More

by J Advin Blanche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
Feb 03, 2025 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2025

This is a follow up on my previous review to commend David and his team at Mercedes Benz of Anaheim. After a disappointing initial experience regarding my tires, I was contacted by David the Service Man More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ranciglio
Feb 03, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

The experience of having my car serviced is made more pleasant by having Kellen Carter as my Service Advisor. He is friendly, helpful and always attentive to my needs when I take my car in to be service More

by Reynolds.jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellen Carter
Feb 01, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kellen here at Mercedes-Benz of Anaheim! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 28, 2025

The service department is awesome. Professional and fast. They are honest and helpful. They can be trusted. More

by Jan Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike D
Feb 01, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 27, 2025

Purchased a new set of tires. Spent over $2,000 and the low tire light keeps coming on. I'm afraid to drive it as I may damage the vehicle. No help from the dealership. I've put i More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cybelle
Jan 31, 2025 -

Mercedes-Benz of Anaheim responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eddie Hwang General Manager Mercedes-Benz of Anaheim 714-777-7504 direct ehwang@mbofanaheim.com

January 27, 2025

Received a bran new loaner car, they explained what needed to ne replaced with pictures and video. Great service More

by mark6754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vijay Ambakad
Feb 01, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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