Mercedes-Benz of Anaheim - Service Center

All of their service advisors are great to work with, Especially Dave and Mike. They do NOT try to sell unnecessary work and cheerfully match competitors prices. Especially Dave and Mike. They do NOT try to sell unnecessary work and cheerfully match competitors prices. More

Kellin is a pleasure to work with! He provides friendly and reliable service that accomodates my schedule. He ensures that I understand the nuances of the service and takes the time to address my concerns and reliable service that accomodates my schedule. He ensures that I understand the nuances of the service and takes the time to address my concerns. More

My experience is great a can't ask for anything better except maybe a better voice mail system and wished my car have been vaccumed since I understand that you now offer the service. better except maybe a better voice mail system and wished my car have been vaccumed since I understand that you now offer the service. More

Mike is friendly and knowledgeable . He recommends what needs to be done now and what should be done on in the future.. He relates to the customer. I left the store with a good feeling and would come ba needs to be done now and what should be done on in the future.. He relates to the customer. I left the store with a good feeling and would come back in the future . More

My service advisor Ivan was very helpful and friendly. I saw on my service report to service my car ASAP because I was waiting and my car was done in an 1 1/2 hours. My car was very clean and they also vacu saw on my service report to service my car ASAP because I was waiting and my car was done in an 1 1/2 hours. My car was very clean and they also vacuum the inside which is great. I would definitely come back not only for good prices and great discount but also the friendly staffs. More

At this point I have used Dave for so long to service my cars that I feel like he is an old friend that I can rely in for an honest assessment of my service needs. I come in from Palm Desert to get my car s cars that I feel like he is an old friend that I can rely in for an honest assessment of my service needs. I come in from Palm Desert to get my car serviced because if Dave. More

Dave was great service representative, professional with all kind of work, quick and accurate, the car was neat and clean. It's a pleasure to have a service there for life. all kind of work, quick and accurate, the car was neat and clean. It's a pleasure to have a service there for life. More

My experience with Anaheim hills Mercedes has always been an excellent one. Nothing but friendly people, who really care about your needs, wants and who really listen to you! an excellent one. Nothing but friendly people, who really care about your needs, wants and who really listen to you! More

Your sales and service personnel was excellent. Later, upon arriving home I realized my tint on my passenger window was scratched during the car wash. upon arriving home I realized my tint on my passenger window was scratched during the car wash. More

This representative was extremely rude and disrespectful. It seemed that he was mad because we serviced our car somewhere else. His body language was as obviously rude as his tone of voice. He did not seem l It seemed that he was mad because we serviced our car somewhere else. His body language was as obviously rude as his tone of voice. He did not seem like he was even willing to help. He did not care at all whether we left satisfied or angry, despite the fact that we had recently purchased a vehicle from this location. We are very disappointed that this dealership simply sells the car to the customer and then forgets about them and disregards their questions, needs, and emotions. I have referred a few people to this location prior to this occurrence. However, it is doubtful that I will return to this dealership. I now have a car from Fletcher Jones and one from the dealership in Anaheim Hills, and I must say that Fletcher Jones treats their customers much better. They are very friendly and their main concern is to help the customer, not to get him out the door as fast as possible regardless of his satisfaction. I was hoping to find the same service and care at this dealership because it is closer to my house. However after the treatment we received today, I realized that the distance is worth traveling if it is a trade-off between distance and service. More