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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
786 Reviews
Call Service Center (714) 777-1900

786 Reviews of Mercedes-Benz of Anaheim - Service Center

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January 27, 2025

Purchased a new set of tires. Spent over $2,000 and the low tire light keeps coming on. I'm afraid to drive it as I may damage the vehicle. No help from the dealership. I've put i More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cybelle
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Jan 31, 2025 -

Mercedes-Benz of Anaheim responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eddie Hwang General Manager Mercedes-Benz of Anaheim 714-777-7504 direct ehwang@mbofanaheim.com

January 27, 2025

Received a bran new loaner car, they explained what needed to ne replaced with pictures and video. Great service More

by mark6754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vijay Ambakad
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Feb 01, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 26, 2025

great service by Ms. Lauren Soto . service manager Mr. Sam Kashani was caring and accommodating . overall excellent service department. More

by FREDKIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Dehdashti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2025 -

FREDKIANI responded

laurensoto@mbofanaheim.com

Jan 26, 2025 -

FREDKIANI responded

samkashani@mbofanaheim.com

January 24, 2025

Today I was satisfied with the service received. I liked the coupon for the oil change. More

by danuskagr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Kortlang
Report | Print
Jan 26, 2025 -

Mercedes-Benz of Anaheim responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you!

January 24, 2025

David was very attentive to my needs. Fantastic service. I love this dealership. Professional folks More

by Vivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Jan 24, 2025 -

Mercedes-Benz of Anaheim responded

Hi Vivian, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. We look forward to your next visit! Take care!

January 23, 2025

I have been having my cars serviced at MB of Anaheim for 25 years. The service dept staff is professional, knowledgable, courteous, quick, reliable, honest, More

by peggytoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ranciglio
Report | Print
Jan 24, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2025

I found the dealership to be clean, staff friendly and very professional. I was able to get my car serviced on a timely manner. More

by Amy Fazeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ranciglio
Report | Print
Jan 24, 2025 -

Mercedes-Benz of Anaheim responded

Hi Amy, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. If you have any further questions, please give us a call. We're always happy to help!

January 19, 2025

Fiona was great and she went above and beyond being helpful. Great service and clean More

by praammi2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiona
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Jan 21, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2025

Johnny, the service writer is very knowledgeable and friendly. Matt, the technician that worked on my sprinter was awesome! The work was completed in a timely manner. Back on the road again:) More

by djveenbaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny korlang
Report | Print
Jan 19, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2025

Excellent service. Courteous and always giving update. Allows customers to feel at home. Will definitely recommend. More

by cgaudinez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John from service
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Jan 19, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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