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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
786 Reviews
Call Service Center (714) 777-1900

786 Reviews of Mercedes-Benz of Anaheim - Service Center

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April 25, 2024

Great service, great advisor, thank you. Everything done in a timely manner, and very helpful. More

by momodunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 23, 2024

This is my third vehicle from Mercedes-Benz of Anaheim and as always the Service Group is impeccable! More

by mkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad, Michael Sullivan
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Apr 25, 2024 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear that you've had such a positive experience with Mercedes-Benz of Anaheim, especially with our impeccable Service Group. It sounds like we've consistently met your expectations over the years. Thank you for choosing us!

April 20, 2024

Friendly service and Mr Soto took the time to explain what the issues were with my car. The complimentary loaner car was a fantastic service to have too! More

by Allyson Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto- 5stars, Jeff Lu
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Apr 23, 2024 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that Mr. Soto provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 20, 2024

Lauren has been excellent to work with. I will continue bring our Springer back to Anaheim Mercedes Benz. More

by Jim LaFontaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Dehdashti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vijay Ambakad, Darcy Borges, James Sales, Jeff Lu, Michael Sullivan
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Apr 23, 2024 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that Lauren provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 18, 2024

Handled my service very efficiently. It was going to take longer than they originally quoted so they arranged for Lyft transportation for me. More

by Diane Hackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delphino
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Apr 19, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

Easy experience to get recalls taken care of. Very communicative on the process and done in a timely manner More

by Albemoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kortlang
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Apr 17, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

I found service to be excellent and everyone I encountered was very pleasant. The young man at the front door kept coming back to assure me that they hadn’t forgotten about me and offered me water More

by susanmargaret1susan Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellen Carter
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Apr 17, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 13, 2024

Good service department. I have used them for several years. Very friendly and efficient service. More

by LizS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Very professional. Prompt service upon arrival. Video of car inspection is great. When car is done I was informed by text. More

by bk_weidemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Very helpful, knowledgeable and friendly service advisor. Got the job done as promised in time. More

by drtomlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Apr 13, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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