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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
844 Reviews

844 Reviews of Mercedes-Benz of Anaheim - Service Center

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August 29, 2024

Fast, efficient service, and great workmanship. My service consultant, Lauren Soto, made my visit extremely pleasant. More

by Hotwheels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Soto
Sep 01, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2024

Great place to have your vehicle serviced. Kellen Carter is the best. Called and gave me complete update on the status of my repairs. More

by bufis01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
Sep 01, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience with Kellen Carter! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2024

I request a loaner vehicle two weeks in advance. When I arrived to have my car serviced there were no loaners available. Mercedes did provide a rental car. They had Uber pick me up and take me to t More

by Lenadecker7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hyun
Aug 28, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to fix this and to earn your business, please contact me at ehwang@mbofanaheim.com. I look forward to speaking with you. Eddie Hwang General Manager

August 22, 2024

The service dept did such an excellent job and Roger was absolutely on point. Readily available when I had questions after leaving my car in their care. One of the techs spotted a cloudiness to my headligh More

by Ladeedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Aug 24, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

August 22, 2024

The customer service is outstanding. I am not a rich person but they always treat me as if I am. More

by Jac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellin
Aug 24, 2024 -

Mercedes-Benz of Anaheim responded

Hello Jac, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

Kellen Carter is a good person He is not only for the safety of the car but the driver too I want to keep him as my serviceman More

by Lagringsegundo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellen Carter
Aug 24, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

This dealership is efficient helpful friendly easy to work with on appointments loaner cars and schedule changes More

by lynnenewcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2024

Sales rep Johnny Kortlang was very friendly and excellent ! Work was completed in a timely manner. Thank you!!! More

by Smbarba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2024

Reliable and friendly people, take care their customers really well, have being their customer for over 14 years, definitely recommend this dealer. More

by Tl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 13, 2024

Excellent efficient and friendly. Thanks lauren for the great service and follow up. Pleasure doing business More

by Farris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Aug 16, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with Lauren! Feel free to reach out to us if you need anything. Have a wonderful day.

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