Back

Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
786 Reviews

786 Reviews of Mercedes-Benz of Anaheim - Service Center

Sort by
June 09, 2024

Wonderful staff. Advisor was excellent and professional. I definitely recommend. They could use some more amenities for waiting area. More

by loganabarca.la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darcy Borges
Jun 10, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2024

Excellent repair and customer service! Everything was done as promised! I would never go anywhere else’ More

by Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyun Kim
Jun 09, 2024 -

Mercedes-Benz of Anaheim responded

Hello Hanna, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2024

Great dealership I don't use the one that is closer to me because everyone at this location is so great and helpful. More

by FC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and David
Jun 07, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2024

John Horgan was my service advisor. He went above and beyond to assist me in getting my car fixed. Definitely recommend him to anyone. More

by Kobkul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horgan
Jun 05, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! Thanks again for the recommendation, and have an amazing day!

May 30, 2024

Took the car in to service. They found 3 items that needs attention. I had them service all three items and it wasn’t resolved. Had to take the car in 3 separate times. The More

by Mr chow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger
May 31, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 28, 2024

This is a convenient MBZ dealership in northern OC with a friendly, professional atmosphere. The service and parts stall are top notch. More

by Raúl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Erickson
May 29, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn that your experience was top-notch! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 26, 2024

Service was great! Really appreciate our service rep. Roger Bartling. He explained our service options, was very knowledgeable, and courteous. Thank you Mercedes Be More

by rcabori@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
May 29, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the knowledgeable assistance provided by Roger! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 25, 2024

I’ve been a client for 14 years. Service department always goes above & beyond. Shout out to David Ranciglio & Roger Bartling. Thank you guys & thank you to the whole service team. More

by melanie.chella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

May 23, 2024

I really appreciate Mercedes Benz of Anaheim getting back to us and said they will take full responsibility and cover the damage. We have been a long time customer and would like to continue to work with Mer More

by Nk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 24, 2024 -

Mercedes-Benz of Anaheim responded

That's great to hear that Mercedes-Benz of Anaheim has taken responsibility and will cover the damage. We value your loyalty as a long-time customer and look forward to continuing to work with you. Feel free to follow up after the service, and let us know how we did.

May 21, 2024

We took our car in for regular service and got the car back with long crack on windshield. The will not take responsibility for the crack and wants us to pay for half. What the heck. Don’t take your car t More

by Nk
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept manager
May 22, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for bringing this to my attention. I apologize for this inconvenience you've experienced after servicing your vehicle with us. I would like an opportunity to fix this and earn your business, please contact me at jirvine@millerautomotive.com. I look forward to speaking with you. Joshua Irvine, General Manager

...
19
...