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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
844 Reviews

844 Reviews of Mercedes-Benz of Anaheim - Service Center

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December 20, 2024

Great services and available loan car options! Kellin Carter is fast, well communicate, professional working to help with my G63 and especially he help to save a lot money for me at company disco More

by Audrey Vu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
Dec 23, 2024 -

Mercedes-Benz of Anaheim responded

Hi Audrey, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 20, 2024

Our last 2 service appointments have not gone well. Most likely will find another dealer for maintenance. No followup. Have placed 3 call today to get status and pickup car after being told we could pi More

by Klgduggan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Erickson
Dec 24, 2024 -

Mercedes-Benz of Anaheim responded

We apologize for the inconvenience caused by your recent service experiences. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eddie Hwang General Manager Mercedes-Benz of Anaheim ehwang@mbofanaheim.com

December 19, 2024

Kellin Carter and staff was very helpful and attentive. Video of technician doing the inspection is helpful. More

by rogue1092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
Dec 21, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. We hope you have a great day!

December 19, 2024

The staff is friendly and helpful. It was my very first visit for service for my SL. The service advisor (Lauren) listened to me for my vehicle needs and provided me with recommended More

by CyrusRealty3455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
Dec 21, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with Lauren! Thanks for the recommendation, and have an amazing day!

December 19, 2024

They aim to please and are very cordial. They want you get comfortable and offer you water. Their Service Advisors are very knowledgeable and helpful. Thank You for great Service! More

by 60dashers_tool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Dehdashti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vijay Ambakad, Darcy Borges, James Sales, Jeff Lu
Dec 23, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

Brian Kim is awesome. Hes always pleasant to deal with and clearly explain each steps to ensure overall satisfaction. everytime!!! More

by fadawayjayyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian kim
Dec 21, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with Brian! Feel free to reach out to us if you need anything. Have a wonderful day.

December 15, 2024

I was very happy with the service to my vehicle. Delfino was very professional and personable. I always get great service at your dealership. Thanks!! More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Mercedes-Benz of Anaheim responded

Hi Wendy, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 14, 2024

The people there are so respectful and helpful. They won’t let you wait, They will take you right away and help you with anything you want. Thank you, Mercedes-Benz for this beautiful customer serv More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yongjun (Fiona)
Dec 16, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2024

Excellent service and super friendly…I waited for my car and they handled everything in a timely manner. More

by srosman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
Dec 14, 2024 -

Mercedes-Benz of Anaheim responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 13, 2024

Very good service. Understood what was needed and tried to get me out of the dealer ship fast More

by tc3501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chtis
Dec 15, 2024 -

Mercedes-Benz of Anaheim responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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