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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
749 Reviews
Call Service Center (714) 777-1900

749 Reviews of Mercedes-Benz of Anaheim - Service Center

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January 19, 2025

Fiona was great and she went above and beyond being helpful. Great service and clean More

by praammi2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiona
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January 18, 2025

Excellent service. Courteous and always giving update. Allows customers to feel at home. Will definitely recommend. More

by cgaudinez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John from service
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Jan 19, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2025

Johnny, the service writer is very knowledgeable and friendly. Matt, the technician that worked on my sprinter was awesome! The work was completed in a timely manner. Back on the road again:) More

by djveenbaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny korlang
Report | Print
Jan 19, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2025

Having been to other dealer (auto nation), I am incredibly pleased with Mercedes of Anaheim. I feel that everybody in general is a lot more courteous. More

by catsquad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 16, 2025

Delfino was personable and very helpful and made my service and repair experience very easy. More

by Labrennler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto
Report | Print
Jan 18, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we are glad Delfino could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2025

Johnny Kortlang provides exceptional customer service. The world would be a better place if there were more people like him. Truly grateful for him More

by Splashy Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Kortlang
Report | Print
Jan 18, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to Johnny here at Mercedes-Benz of Anaheim! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Anaheim!

January 14, 2025

The dealership is very clean and the set up lounge is nicely equipped with furnitures and refreshment coffee machines. The staff is very polite and efficient. Service is great especially Lauren Soto who More

by michael_shum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
Report | Print
Jan 16, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy Lauren Soto could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2025

Excellent service. Delfino explained all very well and provided me a very good service . Thank you More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino
Report | Print
Jan 14, 2025 -

Mercedes-Benz of Anaheim responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you!

January 11, 2025

Mike and his team are awesome! This is how service is supposed to be done! More

by Ricky Racer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lortlang
Report | Print
Jan 12, 2025 -

Mercedes-Benz of Anaheim responded

Hi Ricky, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

The service and maintenace department lacks a high level of accountability for delivering quaity to customers (me) in particular. More

by jetmaker1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Mercedes-Benz of Anaheim responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eddie Hwang General Manager Mercedes-Benz of Anaheim 714-777-7504 direct ehwang@mbofanaheim.com

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