Mercedes-Benz of Anaheim - Service Center
Anaheim, CA
844 Reviews of Mercedes-Benz of Anaheim - Service Center
After suffering a tire blow out and having to drop my car off overnight, David was an incredibly friendly representative to work with first thing in the morning. He was attentive and empathetic. His level of off overnight, David was an incredibly friendly representative to work with first thing in the morning. He was attentive and empathetic. His level of customer service has guaranteed that I will be purchasing an S Class Mercedes in the future. Thank you David! More
Brian is always helpful and efficient. The service was prompt from intake to exit. Great job. The service was prompt from intake to exit. Great job. More
Very professional in all aspects as an auto dealership. Recent service experience was excellent. I must have used this dealership for more than 15 yrs. Recent service experience was excellent. I must have used this dealership for more than 15 yrs. More
Brian Kim my service advisor is knowledgeable and conscientious. He went out of his way to keep me informed during the course of my service visit, even texting me after hours. I highly recommend him conscientious. He went out of his way to keep me informed during the course of my service visit, even texting me after hours. I highly recommend him! I have dealt with this dealership since 2000 and over the years have been very pleased with their sales and service departments! More
Roger was so kind, knowledgeable and insightful. He genuinely cared about the service he was providing to me. He kept me informed about the status of my car and provided options and solutions. I als He genuinely cared about the service he was providing to me. He kept me informed about the status of my car and provided options and solutions. I also wanted to make note that all the employees at this dealership greeted me with a smile and a wave. You can tell this is a welcoming environment and this is shown/displayed by the kindness displayed to the customers. More
Your employees are the reason that I give you five stars. I am welcomed by Gustavo and then I work with David Ranciglio. this gentleman is the finest representative of your dealership. I have worked with I am welcomed by Gustavo and then I work with David Ranciglio. this gentleman is the finest representative of your dealership. I have worked with David for many years and he listens to my concerns and provides me and my car with everything that is needed. David can multitask better than any of the service advisors that I observe while I am there. While multitasking he is ble to make each sustomer feel that they have his undivided attention. speaking of attention….thruout the time that I am there waiting for the car to be serviced David updates me on a regular basis..That is his consideration of his customers time. More