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Mercedes-Benz of Anaheim
Anaheim, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My service advisor Ivan was very helpful and friendly. I saw on my service report to service my car ASAP because I was waiting and my car was done in an 1 1/2 hours. My car was very clean and they also vacu saw on my service report to service my car ASAP because I was waiting and my car was done in an 1 1/2 hours. My car was very clean and they also vacuum the inside which is great. I would definitely come back not only for good prices and great discount but also the friendly staffs. More
At this point I have used Dave for so long to service my cars that I feel like he is an old friend that I can rely in for an honest assessment of my service needs. I come in from Palm Desert to get my car s cars that I feel like he is an old friend that I can rely in for an honest assessment of my service needs. I come in from Palm Desert to get my car serviced because if Dave. More
Dave was great service representative, professional with all kind of work, quick and accurate, the car was neat and clean. It's a pleasure to have a service there for life. all kind of work, quick and accurate, the car was neat and clean. It's a pleasure to have a service there for life. More
My experience with Anaheim hills Mercedes has always been an excellent one. Nothing but friendly people, who really care about your needs, wants and who really listen to you! an excellent one. Nothing but friendly people, who really care about your needs, wants and who really listen to you! More
Your sales and service personnel was excellent. Later, upon arriving home I realized my tint on my passenger window was scratched during the car wash. upon arriving home I realized my tint on my passenger window was scratched during the car wash. More
This representative was extremely rude and disrespectful. It seemed that he was mad because we serviced our car somewhere else. His body language was as obviously rude as his tone of voice. He did not seem l It seemed that he was mad because we serviced our car somewhere else. His body language was as obviously rude as his tone of voice. He did not seem like he was even willing to help. He did not care at all whether we left satisfied or angry, despite the fact that we had recently purchased a vehicle from this location. We are very disappointed that this dealership simply sells the car to the customer and then forgets about them and disregards their questions, needs, and emotions. I have referred a few people to this location prior to this occurrence. However, it is doubtful that I will return to this dealership. I now have a car from Fletcher Jones and one from the dealership in Anaheim Hills, and I must say that Fletcher Jones treats their customers much better. They are very friendly and their main concern is to help the customer, not to get him out the door as fast as possible regardless of his satisfaction. I was hoping to find the same service and care at this dealership because it is closer to my house. However after the treatment we received today, I realized that the distance is worth traveling if it is a trade-off between distance and service. More
I can honestly say that everything about my purchase of a new Mercedes Benz C350 was perfect! There are not very many C350s for sale. Mercedes-Benz of Anaheim had the car in stock with the color, wheels, spo new Mercedes Benz C350 was perfect! There are not very many C350s for sale. Mercedes-Benz of Anaheim had the car in stock with the color, wheels, spoiler, and Panorama roof that I wanted. Internet Sales Manager John Gray was a pleasant and well informed salesperson. He answered all of my questions and was easy to work with even during the negotiation stage. I have been involved with purchasing quite a few new cars from other brands and I know that this is not always the case. I would not hesitate to recommend John and Mercedes-Benz of Anaheim to my friends and family. More
I had a great first experience leasing a Mercedes car. Mosh makes my car transition from Mazda to Mercedes painless. He is very friendly and helpful. He's not like typical sales guy, especially the typica Mosh makes my car transition from Mazda to Mercedes painless. He is very friendly and helpful. He's not like typical sales guy, especially the typical sales guy for a luxury brand. I will highly recommend him to my family and friends. More
WE went in looking for an E series, within a certain price range. Since John was with another customer, everyone, including the GM jumped in to get us a test drive, review options, etc and John helped price range. Since John was with another customer, everyone, including the GM jumped in to get us a test drive, review options, etc and John helped with pricing and "sealed the deal". More