Mercedes-Benz of Anaheim

All of their service advisors are great to work with, Especially Dave and Mike. They do NOT try to sell unnecessary work and cheerfully match competitors prices. Especially Dave and Mike. They do NOT try to sell unnecessary work and cheerfully match competitors prices. More

I have not acquired 3 vehicles through Ramin. He is extremely responsive and is always there for me when I need him for advice. My recent acquisition was almost perfect and it was "my" fault that there extremely responsive and is always there for me when I need him for advice. My recent acquisition was almost perfect and it was "my" fault that there was some dissatisfaction with the equipment on the car. I will always recommend Ramin. Lee Segal More

John Gray did a fantastic job! He was very thorough and made the paperwork painless. I went to the dealer the following day, John had everything ready. Joy Chang made the paperwork painless. I went to the dealer the following day, John had everything ready. Joy Chang More

Kellin is a pleasure to work with! He provides friendly and reliable service that accomodates my schedule. He ensures that I understand the nuances of the service and takes the time to address my concerns and reliable service that accomodates my schedule. He ensures that I understand the nuances of the service and takes the time to address my concerns. More

My experience is great a can't ask for anything better except maybe a better voice mail system and wished my car have been vaccumed since I understand that you now offer the service. better except maybe a better voice mail system and wished my car have been vaccumed since I understand that you now offer the service. More

Mike is friendly and knowledgeable . He recommends what needs to be done now and what should be done on in the future.. He relates to the customer. I left the store with a good feeling and would come ba needs to be done now and what should be done on in the future.. He relates to the customer. I left the store with a good feeling and would come back in the future . More

Execellant service! The twins made me feel comfortable and gave me a great deal on the car I wanted. When the time comes for a new vehicle, I will only come to this dealership! Thank you! and gave me a great deal on the car I wanted. When the time comes for a new vehicle, I will only come to this dealership! Thank you! More

Simply the BEST customer service. This is my 5th Mercedes in a row and that says something. Why go anywhere else ?? Todd is So professional and caring. in a row and that says something. Why go anywhere else ?? Todd is So professional and caring. More

I recently purchased a 2014 E250 Bluetec sedan from your dealership last Saturday, November 2. (It was my second purchase from you - my first was a 2013 E350 Coupe in August of 2012.) It is with extreme ple dealership last Saturday, November 2. (It was my second purchase from you - my first was a 2013 E350 Coupe in August of 2012.) It is with extreme pleasure that I write this email because I am happy to give credit when it is due. Being a (small) business owner myself, I realize the challenges that come along with any business, especially providing excellent customer service. Throughout the process, we dealt with Patrick Smith, Patrick Healey, Salis Borges, and the nice young man in financing, whose name escapes me at the moment. My 4 and a half year old son accompanied me and my husband on test drives throughout the final delivery. I'm sure you know that a child of that age has little to no patience for something as boring as a car purchase....I wanted someone to know - (in a world where customer service is typically all but dead) here's what I believe you all are doing right: •We were greeted every time we walked in the door. (Sad that is rare nowadays...) •Salis remembered us from our previous purchase over a year earlier. •Patrick Smith called or texted me about the cars I was interested in - without "stalking" me. •Patrick Healey took over for Patrick Smith and it was a smooth and professional transition. •Patrick Healey was patient with us as we drove multiple models and decided on the right one for us. •We were offered refreshments without it being overbearing. •You have an area for my son to play and be entertained while we were there. He loved it. •The financing gentlemen was friendly, informative, professional, and took care of us quickly at our request. •Salis and the staff were all very friendly and totally professional. We felt very comfortable and at ease during the purchasing process. Of all the cars I have purchased in my life, these last two from your dealership were the only ones that were totally pain-free. Keep up the good work and the great crew you have there. I'm happy to refer anyone I know to your dealership as I feel totally confident that they will be taken care of and receive the excellent service that we did. Thank you again. More

My service advisor Ivan was very helpful and friendly. I saw on my service report to service my car ASAP because I was waiting and my car was done in an 1 1/2 hours. My car was very clean and they also vacu saw on my service report to service my car ASAP because I was waiting and my car was done in an 1 1/2 hours. My car was very clean and they also vacuum the inside which is great. I would definitely come back not only for good prices and great discount but also the friendly staffs. More