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Mercedes-Benz of Alexandria
Alexandria, VA
924 Reviews
Your luxury experience will begin right here at Mercedes-Benz of Alexandria. Our full lineup of Mercedes-Benz sedans, coupes, SUVs and roadsters, as well as Certified Pre-Owned vehicles is sure to delight any shopper in the market for a luxury vehicle. From the CLA-Class to the AMG models we have the hard to find specialty Mercedes in our large inventory. We have a selection second to none in the Metro DC Market. We carefully select our Pre-Owned vehicles that are all reconditioned by our award winning Certified Technicians. Don't miss the opportunity to own one of these world class vehicles. We have finance department prepared to provide you with financing that meets your needs. Come in today to meet one of our professional sales representatives.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Latest Reviews
March 17, 2024
Called in for seeing the probability of coming in for
service, the car alerted me that A Service is due. It was Sunday a little after !1am. The phone rang and rang and rang. Finally, someone answered.
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by MNowrangi
Employees Worked With
Nikita , David Johnson, Jeff Deavers, George Boatwright, David Getachew, Chris McGrane, David Stickell, Cesar Cardona, Malike Sallieu, Xavier Martinez, Zachary Faley
March 13, 2024
Worst dealership ever.
Customer service is F9.
Dawit David Getachew the worst branch manager ever. And Nana Gyanifi rudeness to me made me want to dissociate myself from M
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by Shusitode12
Employees Worked With
Nana Gyanifi, David Getachew
February 17, 2024
Absolutely no follow-up.
Impossible to reach any service advisor on the phone ….even if is just fro a question or two. Called from the waiting room and still won’t pickup t
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by MNowrangi
Employees Worked With
Chantell Kirby
Dealership Inventory (188 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Shuttle to Van Dorn Metro Station or within 5 miles of the Dealership
- Late Vehicle Pick-up Monday thru Thursday
- Automated Car Wash
- Customer Lounge Area
- Cable TV
- Free Coffee and Refreshments
- Computer Center
- Free WiFi
- Authorized Parts Store
- Pet Friendly
- Vending Machines
- Television
- Free Loaner Cars
- Instant Financing
- Factory Trained Technicians
