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Mercedes-Benz of Alexandria

Alexandria, VA

3.8
924 Reviews

200 South Pickett St

Alexandria, VA

22304

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Showing 924 reviews

April 20, 2013

Carlo Genao is an outstanding salesperson. He is friendly, courteous, and professional with all of his clients. He listens to your needs and works with you. Buying my Mercedes with him was truly a p More

by Heartsister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 19, 2013

I always have a positive experience whenever I visit Mercedes Benz of Alexandria. The service staff is extermely courteous, responsive and knowledgeable. I'm always in and out in a very short period o More

by JaylenB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Johnson
April 13, 2013

VERY HONEST PROFFISSIONAL HELPFULL NO TIME TO WAIST VERY HONEST PROFFISSIONAL HELPFULL NO TIME TO WAIST CAR EXIST CLEAN AND SHINE price is reasonable service advisor very nice and easy to deal wit More

by karraal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Johnson
April 04, 2013

Carlo was very attentive to our needs and listened to our concerns. He went beyond expectations as our intermediary with the dealership and has made himself readily available when we had questions and issue More

by rtindalldc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 04, 2013

This is the best dealership that I have ever been to. That includes all dealers not just Mercedes Benz. I have been to three Mercedes dealerships for service and this exceeds the other two by far. I More

by jkdemartini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of them!
April 03, 2013

I had my Mercedes Benz ML350 serviced at this dealership last month on a Saturday to replace a headlight. As we all know, Saturday is reserved for appointments only but the gentleman at the service station More

by apple262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Johnson
April 02, 2013

I was referred to this dealer by a long time friend. Stopped by randomly on the weekend and unfortunately, the person I was told to contact (Lowell Duckett) was out for the day. I was passed over to ano More

by dcanderson3
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Shawn Moore
April 01, 2013

My salesman at Mercedes Benz of Alexandria was CARLO GENAO. His product knowledge is exceptional! Showing me different options in which I told him I needed, for example: lighting packages, keyless entry More

by lgenao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Chao
March 28, 2013

When I started my search for the right Mercedes I visited the Alexandria location numerous times, before making my purchase. After my first visit, each time thereafter, Michael always came right out and met More

by pfranklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Prati
March 25, 2013

I had my Mercedes Benz GL 350 serviced at Mercedes Benz of Alexandria last month and my service advisor is David Johnsn. Mr. Johnson is one of the most knowledgable service advisor there. I had a nosie i More

by 4banks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Johnson
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