Mercedes-Benz of Alexandria

Smooth Process Mr.Danny Siques helped us get a good deal and walked us through the process. Entire team Mr.Jim, Ms.Kathy were helpful and never pressurized in buying Mr.Danny Siques helped us get a good deal and walked us through the process. Entire team Mr.Jim, Ms.Kathy were helpful and never pressurized in buying anything extra items which we do not need. I would highly recommend this dealership. More

Outsanding support by Kody Wood Mr.Kody Wood did an outstanding job in every way to handle my purchase of an excellent used Mercedes Benz. He provided all details on the vehicle's pa Mr.Kody Wood did an outstanding job in every way to handle my purchase of an excellent used Mercedes Benz. He provided all details on the vehicle's past performance including Carfax and familiarized me with the vehicle with drive tests. He assisted in all the paper work including the finance and reissuing my current license from another state. Never any pressure but clear explanations when I needed his input. Overall it was a pleasure dealing with him and this Mercedes-Benz dealership. More

Great Experience Michael Prati, made this experince of purchasing my new vehicle really nice and smooth. Didn't waste any of my time and got me in a out in a short tim Michael Prati, made this experince of purchasing my new vehicle really nice and smooth. Didn't waste any of my time and got me in a out in a short time. Took time to explain everything about the vehicle and treated my family very thru out the process. More

Best purchase and service experience ever ! Having owned an ML 430 for 17 years, and having had such a great experience with the service department at MBA, I knew that my next car would be purch Having owned an ML 430 for 17 years, and having had such a great experience with the service department at MBA, I knew that my next car would be purchased there. Typically I would want to shop around to be sure that I could get the best price. But I did not feel that this was necessary because Alvin Daniels, my New Car Representative was so honest and helpful in helping me to determine the best car and in helping me get a very good deal on the price. Since the inventory at the dealership is so large, I was able to find the exact color combination I wanted and I am SO happy, I love this car !!! I know that all the sales reps at MBA are good, but I can say that Alvin Daniels is wonderful and I highly recommend him if what you are looking for is an honest and friendly, knowledgeable salesman who will assist you rather than pressure you and he will always put your needs and desires first. This is the best experience I have ever had in purchasing a car, and when buying a luxury car, the quality and honesty of the people you deal with are very important. It's a major expense, and put a hole in my wallet.... but I love this car and I have buyers Glee ! More

Best Buying experience yet! Mercedes Benz of Alexandria was simply outstanding. From start to finish my Sales Consultant took great care of us and his level of professionalism wa Mercedes Benz of Alexandria was simply outstanding. From start to finish my Sales Consultant took great care of us and his level of professionalism was excellent. Mr. Danny Siques was just exceptional. Thanks again! More

Great Experience Overall a great experience. Alvin, Hamed and Michael were friendly, informative and addressed all of our questions. Really loved how Michael went th Overall a great experience. Alvin, Hamed and Michael were friendly, informative and addressed all of our questions. Really loved how Michael went through each and every feature of the car. More

Car Purchase I needed to purchase another Mercedes as my 2002 had it days. As soon as I walked in the dealership Al Daniels greeted us at the door. Al had a lot of I needed to purchase another Mercedes as my 2002 had it days. As soon as I walked in the dealership Al Daniels greeted us at the door. Al had a lot of patience with my husband and I as we test drove over four Mercedes before selecting the one purchased. I commend Mercedes Benz of Alexandria for hiring a sales person like Al who know how to provide the best customer service and has patience. I would utilize Al again if I had to purchase another Mercedes. More

God has blessed me with my dream car, my 1st Mercedes-Benz! I had a wonderful car shopping and buying experience at the Mercedes-Benz of Alexandria dealership. My salesman was Mr. Alvin Daniels and he was phen I had a wonderful car shopping and buying experience at the Mercedes-Benz of Alexandria dealership. My salesman was Mr. Alvin Daniels and he was phenomenal! From the very beginning he treated me with great respect as a serious buyer. He did not do a high pressure sales pitch or try to sell me something that I did not need or was not interested in. As a woman that constantly has to prove that I am no pushover it was refreshing to work with Mr. Daniels. I greatly appreciated his positive, friendly and cheerful attitude, impeccable appearance and professional demeanor. Mr. Daniels is extremely knowledgeable in the functions of the E550 and S550 which were the vehicles I was looking at. Mr. Daniels was very patient with me as he answered all of my questions, and I ask a lot of questions! He never treated me as if I was a nuisance; he was always exceptionally pleasant and very charming. After much research and test driving both cars, I went with the S550. I am extremely pleased and totally satisfied with my choice selection. I visited several other dealerships but felt committed to Mercedes-Benz of Alexandria because of the time Mr. Daniels invested in me, he worked very hard to keep me engaged and conducted follow-up to ensure that all of my concerns were addressed to my full and complete satisfaction. The dealership is blessed to have Mr. Daniels as their salesman. Mr. Daniels and the Mercedes-Benz team that I interacted with, which consisted of Jerry Chao, Sales Manager and Deborah Hannon, Finance Manager, complement each other extremely well. I will look for Mr. Daniels’ superb service when I purchase my second Mercedes-Benz! I highly recommend him to anyone who is in the market for a new car; he will work hard at negotiating a great and fair price for you! More

Complete Satisfaction! From the moment we walked into the showroom through the time we left, we received amazing "service-centered" attention. William Stevenson, listened a From the moment we walked into the showroom through the time we left, we received amazing "service-centered" attention. William Stevenson, listened and responded to all of our wants/needs. From beginning to end, the entire MB of Alexandria team was exceptional to include financing and product concierge! THANKS! More

Exceptional!!!! Best Customer Service Ever!! Kathy Pines is a delightful person! Great attitute & contagious smile. Kathy is extremely professional, knowledgable, & d Best Customer Service Ever!! Kathy Pines is a delightful person! Great attitute & contagious smile. Kathy is extremely professional, knowledgable, & dedicated to her customers! I called and told her what I was looking for .... and the rest is history!! She found exactly what I was looking for, & I was able to purchase it the same day!!! Awesome Experience!!! Excellent Service and customer satisfaction Kathy Pines!!! More