Mercedes-Benz of Alexandria

New car purchase If I could give more than 5 star, Alvin helped us a lot and found us the best deal possible, I could not much happier, I would definitely recommend hi If I could give more than 5 star, Alvin helped us a lot and found us the best deal possible, I could not much happier, I would definitely recommend him. Great job!!! More

car serviced I had a great experience at this Mercedes Benz dealership, the service was great and great turn around time. They also was very helpful and knowledgea I had a great experience at this Mercedes Benz dealership, the service was great and great turn around time. They also was very helpful and knowledgeable. More

Mercedes-Benz of Alex., Service Dept I always have a great experience with MB of Alexandria Service Department! Jack and the team always go above and beyond in order to keep my car runn I always have a great experience with MB of Alexandria Service Department! Jack and the team always go above and beyond in order to keep my car running properly. More

Excellent Service We have been a "Mercedes Benz of Alexandria" customer since it opened business and have gone through several leases and purchases over the years. As We have been a "Mercedes Benz of Alexandria" customer since it opened business and have gone through several leases and purchases over the years. As a customer, you feel that you are welcome, and the staff goes out of their way if needed to assist your needs. We have had some really complicated technical issues on one of our cars there a couple of years ago that were simply out of the service department's control. The service department and management really stepped in and worked with Mercedes Benz corporate to resolve the issues. We are committed to stay with Mercedes Benz of Alexandria. More

Excellent Customer Service I first met Alvin Daniels in 2009 when I started looking at Mecedes-Benz vehicles. Alvin was there for me from start to finish. He made sure I was sat I first met Alvin Daniels in 2009 when I started looking at Mecedes-Benz vehicles. Alvin was there for me from start to finish. He made sure I was satisfied with all aspects of my arrangements explaining the features of the vehicle and set up the initial settings. I appreciate his professionalism and attention to detail. More

My Red Carpet Experience Alvin Daniels took the time to give me all of my options, and was never pushy. I purchased a brand new car that I LOVE. Alvin Daniels took the time to give me all of my options, and was never pushy. I purchased a brand new car that I LOVE. More

Professional and sometimes friendly The service team was professional and pretty fast. The service department was friendly and helpful. I got the feeling that the rest of the staff is The service team was professional and pretty fast. The service department was friendly and helpful. I got the feeling that the rest of the staff is under a lot of pressure from management, in that they ranged from superficially friendly to kinda of grumpy. Garey Henderson, Ph.D. More

Consistent excellance Each time I have brought my car in, my service rep (Chris Browne) promptly greeted me and told me what to expect. He was always right on the nose as Each time I have brought my car in, my service rep (Chris Browne) promptly greeted me and told me what to expect. He was always right on the nose as to what needed to be done and how long it would take. The service was performed well and the car redelivered washed and ready to go. More

Outstanding Customer Salesmanship My husband and I purchased my vehicle from Al Daniels in 2013 and he was very kind and attentive to us. Mr. Daniels explained everything to us so the My husband and I purchased my vehicle from Al Daniels in 2013 and he was very kind and attentive to us. Mr. Daniels explained everything to us so there were no surprises. Each time I take my car for service and have any questions I stop by to see Mr. Daniels and he takes time to answer any questions or show my how to work something I can't figure out in my vehicle. He is an awesome salesman and I would greatly recommend him to anyone interested in purchasing a vehicle. More

High Expectations I have always considered Mercedes Benz to be luxury cars. And my thoughts about sales, and services would be provided by the best trained and experie I have always considered Mercedes Benz to be luxury cars. And my thoughts about sales, and services would be provided by the best trained and experienced personnel. So far, my expectations have been met at Mercedes-Benz of Alexandria. I requested and additional key be made. The key was made and delivered when promised. I don't remember the service agent's name but he was friendly and I would love to play golf with him, because we talked about golf while he was processing the paperwork. Plus if I had any complaints, I would make them known at the time of my visit. And to do a survey every time I do business with the dealership; I think is unnecessary an bothersome. More