Mercedes-Benz of Alexandria

great service Have been coming for service on all our cars for the past 12 years and every service appointment is timely and have never had to complain about anythi Have been coming for service on all our cars for the past 12 years and every service appointment is timely and have never had to complain about anything done to my car. You give this dealer an excellent rating Malik was my last service technician More

Service Rep Malik Sallieu--excellent I want to commend your service rep Malik Sallieu. He was very friendly, knowledgeable and personable. He answered my questions about my rep I want to commend your service rep Malik Sallieu. He was very friendly, knowledgeable and personable. He answered my questions about my repair work and kept me informed about the status of the completion. After the service was completed, he walked me to my car and wished me a happy holiday. I have had my car serviced at your dealership since 2014 and this is the first time that I have felt that my business was genuinely appreciated. Now other sales reps have been polite but none have been as attentive as Malik. When I return for service, I will definitely ask for him and I have told my friends to ask for him as well. Phyllis H More

Appreciation Mr. Daniels was very consider and informative during my search and decision for my next benz. He truly went the extra mile to assure I was happy wit Mr. Daniels was very consider and informative during my search and decision for my next benz. He truly went the extra mile to assure I was happy with my choice and with the service he provided. Upon receipt of my car he gave a cheat sheet overview on the functions and navigation of the car which I found informative and helpful until I could read the manual. Mr. Chao was very helpful and considered. He was determine that I not leave the dealership unhappy. He also put a smile on my face and took the time to go over things to assure clearity and satisfaction. I have had my 2008 for service and both time Mr. George listen to me explain my problem and worked to resolved it. I'm very happy with the customer service I have received at this dearlership More

Professional and personally Al Daniels was one of the most professional salesman we have had the pleasure of working with. He personally ensured that we were comfortable with al Al Daniels was one of the most professional salesman we have had the pleasure of working with. He personally ensured that we were comfortable with all decisions. He provided us with options and no pressure. I appreciated the experience and highly recommend the dealership and the salesman. More

Fantastic Job! Chris McGrane provided excellent service when I came in recently to have brake work done and tires replaced. He was very knowledgeable about the brake Chris McGrane provided excellent service when I came in recently to have brake work done and tires replaced. He was very knowledgeable about the brake work and went through everything with me so I fully understood the complicated work required. More

Simply the best! I bought my car here and we got my wife's at MB of Arlington and we service both in Alexandria. We have always gotten excellent service by their frien I bought my car here and we got my wife's at MB of Arlington and we service both in Alexandria. We have always gotten excellent service by their friendly, courteous and knowledgable personnel especially our service representative, Malik. Everything is always ready when he says it will be, including the paperwork and the cost is never a surprise except the last time when it was actually less than expected (no complaints about that!). We depend on MB of Alexandria to keep our cars safe and reliable and they do that, the first time every time. More

5 start experience! This is my third SUV that I leased from Al. His customer service is above and beyond! He flew to NC to have my paperwork signed and even delivered my This is my third SUV that I leased from Al. His customer service is above and beyond! He flew to NC to have my paperwork signed and even delivered my car at my door step. Who does that?!? He made sure he didn't lose my business. Thank you Al for taking good care of me and giving me the best deal :) More

Excellent customer service I have owned two Mercedes Benz and both have been serviced here. Over the years the service has never disappointed me and has always met and exceeded I have owned two Mercedes Benz and both have been serviced here. Over the years the service has never disappointed me and has always met and exceeded my expectations. For those reasons, I continually refer my friends and family and they too have been completely satisfied. More

Great job!!! George Boatright did a fantastic job making sure my needs were met. He took the time and explained what was done to my car. He's truly professional. George Boatright did a fantastic job making sure my needs were met. He took the time and explained what was done to my car. He's truly professional. More

New Car Lease I leased my C 300 from this dealership and plan to take advantage of their offer to lease again! I love my car and it is the fourth Mercedes I have ow I leased my C 300 from this dealership and plan to take advantage of their offer to lease again! I love my car and it is the fourth Mercedes I have owned or leased. More