Mercedes-Benz of Alexandria
Alexandria, VA
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Excellence at its best! Great service and having a loaner made the experience stress free. My service representative David Stickell was very accommodating and gave thorough e Great service and having a loaner made the experience stress free. My service representative David Stickell was very accommodating and gave thorough explanations and timely updates about my vehicle. I highly recommend! More
Al the Great! My experience in working with Al was more than good, he was very personable and understanding in the car I was looking for. He did what it took to fin My experience in working with Al was more than good, he was very personable and understanding in the car I was looking for. He did what it took to find me the best! That's because he is the best! He is a lively guy and wasn't pushy like your typical car salesman. He made you feel like you've known him for forever! To me that's very important! He did what he said he was going to do and came through in the end! Not only was he personable in the showroom he actually called us hours later to check up and make sure everything was going well! Class act! I would highly recommend buying your next car from Al, hands down! More
Service and New Sales My experiences with MBA have always been very positive. My Service Manager, George Boatwright, always provides me with professional and courteous se My experiences with MBA have always been very positive. My Service Manager, George Boatwright, always provides me with professional and courteous service, always explains what needs to be done, and gets the job done in a timely manner. I am very pleased and happy with the service that I have received. In addition, I recently ordered a 2017 C300 4matic Coupe from Kathy Pines which arrived in September. From the time we ordered to the time of delivery all aspects of the procedure went smoothly. Kudos to both Kathie Pines and George Boatwright for excellent, professional service. They are both assets to MBA. More
Great salesmanship - not pushy Great salesmanship; not pushy and to me that's very important. I can't stand the "typical" salesman tactics. He actually made me feel like he cared Great salesmanship; not pushy and to me that's very important. I can't stand the "typical" salesman tactics. He actually made me feel like he cared about what I wanted and not how much I was going to spend or how much his commission was going to be. I had worked with another sales person at a different dealership and although I told that salesperson I was not yet ready to purchase and was doing research, he kept pushing. Don't like pushy. Also, he knows the product very well. Answered all my questions to my satisfaction and made it easy to purchase my brand new 2017 C43. More
Longer wait even had an appointment My first service experience had an oil change appointment took an hour 30 mins just for the oil change not pleased with with service provided My first service experience had an oil change appointment took an hour 30 mins just for the oil change not pleased with with service provided More
12/19/16 The best experience ever.Alvin was the best!i was just looking did not actually come in to buy but the was so good I bought it off the show room floor The best experience ever.Alvin was the best!i was just looking did not actually come in to buy but the was so good I bought it off the show room floor. More
Great Service! I have always received the best service here. Everyone is polite and helpful. All the mechanics, service reps, and salesmen are extremely knowledgeabl I have always received the best service here. Everyone is polite and helpful. All the mechanics, service reps, and salesmen are extremely knowledgeable. I recommend them to all my family and friends. More
Very professional and knowledgeable Bryan was a true Pro to deal with. Knew his product like the back of his hand. His attention our comfort and exact likes was impressive. Bryan was a true Pro to deal with. Knew his product like the back of his hand. His attention our comfort and exact likes was impressive. More
Taking Care of Military I'm active-duty military and I drove 3 hours to buy a car from this dealership. I would recommend this dealership to anyone. AL Daniels worked very ha I'm active-duty military and I drove 3 hours to buy a car from this dealership. I would recommend this dealership to anyone. AL Daniels worked very hard to get me the car that I wanted. He and all the other staff members was very professional and courteous. More
Extremely .. the best service for your Mercedes .. Meecedes is by far the best car .. Drives so nice .. Thats why i wouldnt givevit up but to Alexandria Mercedes .. Well trained servicemen and technic Meecedes is by far the best car .. Drives so nice .. Thats why i wouldnt givevit up but to Alexandria Mercedes .. Well trained servicemen and technicians .. Even the receptionist know to solve minor issues .. I higly recommend my personal serviceman .. His name is Linderman .. Or Kinderman is what i like to refer to him .. Really outstanding line of work .. ? the overall experience .. Posh waiting room with double-triple cappuccino coffee .. Snacks .. Clothing store .. Television .. And no less than a nice car loaner .. Got my c300 as a loaner .. Wow .. Nice shocks couldnt feel the turns .. I know where to get my next car ..!! More