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Mercedes-Benz of Alexandria

Alexandria, VA

3.8
924 Reviews

200 South Pickett St

Alexandria, VA

22304

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Showing 924 reviews

December 22, 2016

Excellence at its best! Great service and having a loaner made the experience stress free. My service representative David Stickell was very accommodating and gave thorough e More

by Rudolph Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stickell
December 22, 2016

Al the Great! My experience in working with Al was more than good, he was very personable and understanding in the car I was looking for. He did what it took to fin More

by Svalenta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Daniels
December 22, 2016

Service and New Sales My experiences with MBA have always been very positive. My Service Manager, George Boatwright, always provides me with professional and courteous se More

by GJE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service - George Boatwright, Kathy Pines
December 21, 2016

Great salesmanship - not pushy Great salesmanship; not pushy and to me that's very important. I can't stand the "typical" salesman tactics. He actually made me feel like he cared More

by Petra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Daniels
December 20, 2016

Longer wait even had an appointment My first service experience had an oil change appointment took an hour 30 mins just for the oil change not pleased with with service provided More

by Awaise dar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember the name
Dec 22, 2016 -

Mercedes-Benz of Alexandria responded

We appreciate you providing your feedback on your experience at our dealership. We realize we need to do a better job informing clients of the time a service takes and unfortunately we failed to do so on your visit. We will use your feedback to assist us in the future - we are sorry we did not meet your expectations and we hope you will give us another chance.

December 20, 2016

12/19/16 The best experience ever.Alvin was the best!i was just looking did not actually come in to buy but the was so good I bought it off the show room floor More

by Mdkizzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Daniels
December 20, 2016

Great Service! I have always received the best service here. Everyone is polite and helpful. All the mechanics, service reps, and salesmen are extremely knowledgeabl More

by jaimep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Dec 22, 2016 -

Mercedes-Benz of Alexandria responded

We appreciate your 5 star rating as we know your time is valuable, Our team works very hard to provide an experience second to none and they appreciate it when clients provide positive feedback.

December 20, 2016

Very professional and knowledgeable Bryan was a true Pro to deal with. Knew his product like the back of his hand. His attention our comfort and exact likes was impressive. More

by Frank
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Rickerson, Deborah Hannon
December 20, 2016

Taking Care of Military I'm active-duty military and I drove 3 hours to buy a car from this dealership. I would recommend this dealership to anyone. AL Daniels worked very ha More

by JeromeP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Daniels
December 20, 2016

Extremely .. the best service for your Mercedes .. Meecedes is by far the best car .. Drives so nice .. Thats why i wouldnt givevit up but to Alexandria Mercedes .. Well trained servicemen and technic More

by Balbizri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Lindeman
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