Mercedes-Benz of Alexandria

Great staff and service Malik is always accommodating and goes above and beyond. My car has a bike rack and he always finds a way to get it hand washed before returning it. Malik is always accommodating and goes above and beyond. My car has a bike rack and he always finds a way to get it hand washed before returning it. More

Great experience! Hands down the best buying experience I've EVER had at a Mercedes dealership! Bryan Rickerson made the purchase painless.... he worked with our bus Hands down the best buying experience I've EVER had at a Mercedes dealership! Bryan Rickerson made the purchase painless.... he worked with our busy schedule and didn't waste any of our time.... he was incredible knowledgeable about the GLE and was able to provide helpful information about past GLs and the changes/updates.... I have never been treated so well by a car salesperson or a dealership. More

Awesome service center I had my 2014 CLS550 in for service and Dave G provided me with a loaner so I wouldn't be bored sitting around waiting. Awesome service team I had my 2014 CLS550 in for service and Dave G provided me with a loaner so I wouldn't be bored sitting around waiting. Awesome service team More

Excellent customer service They always take good care of me and car servicing needs. Xavier, is detailed, professional, and takes great pride in his work. I'm a fan of Mercedes- They always take good care of me and car servicing needs. Xavier, is detailed, professional, and takes great pride in his work. I'm a fan of Mercedes-Benzof Alexandria!!! More

Impeckable and Accommidating Service! The integrity and personalized service at this dealership is beyond impeccable. Although we had not had Mr. Daniels as a salesperson in the past, he i The integrity and personalized service at this dealership is beyond impeccable. Although we had not had Mr. Daniels as a salesperson in the past, he instantly recognized us and was readily eager and accommodating in assisting us with the selection of our next Mercedes. We communicated with Mr. Daniels for several days before arriving at the dealership. His preparation was key to getting our purchase executed more rapidly than we had ever experienced at the dealership in the past. More

Cesar was very helpful and professional. Cesar Was very helpful with in the service center he is very professional and explain to us the next service;definitely We come back Thank you so much Cesar Was very helpful with in the service center he is very professional and explain to us the next service;definitely We come back Thank you so much.! More

Jim is amazing Jim was so helpful and so professional when I leased my car from Mercedes Alexandria . I was very pleased and I will definetely continue working wit Jim was so helpful and so professional when I leased my car from Mercedes Alexandria . I was very pleased and I will definetely continue working with him and his team. More

Wonderful Buying Experience! It was the perfect buying experience! I was initially looking for a used car, and hoping to trade/sell my BMW 650--but was unsure of the brand that I It was the perfect buying experience! I was initially looking for a used car, and hoping to trade/sell my BMW 650--but was unsure of the brand that I wanted. After meeting with AL DANIELS about a week ago, he convinced me that a new Mercedes was the way to go. He is very knowledgeable about the Mercedes products and services. In addition, Debbie Hannon facilitated the financial process in a very suave and timely manner. Please, if you haven’t already, go and check out Mercedes-Benz of Alexandria. Not only did Al offer exemplary assistance, his manager, Jerry was available and involved, as well. Great team!!!! More

Mercedes AMG I had a very good experience when I decided to look for a new car. The salespeople were very helpful and efficient. I wanted a car with more "zip" a I had a very good experience when I decided to look for a new car. The salespeople were very helpful and efficient. I wanted a car with more "zip" and they researched the options before I got there, so it was a very easy process. More

MB Service December 2016 Outstanding professional service was provided while servicing my E350 Automatic for routine maintance and State Safety inspection. During service it w Outstanding professional service was provided while servicing my E350 Automatic for routine maintance and State Safety inspection. During service it was determined that my vehicle's wind shield was damaged. The service consultant was very accommodating and kept me completely informed as my car was repaired to a "like New" condition. Such outstanding service. I highly recommend MB of Alexandria!! More