Mercedes-Benz of Alexandria
Alexandria, VA
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Oustanding experience Al Davis is a rockstar. He helped me end an existing lease and get into a new vehicle quickly and easily. I got exactly what I wanted, and didn't feel Al Davis is a rockstar. He helped me end an existing lease and get into a new vehicle quickly and easily. I got exactly what I wanted, and didn't feel like I was overly "sold" or managed. Would highly recommend him. More
New car Kathy was terrific and professional went out of her way to help us and was not pushy on trying to make the sale. I would recommend her to anyone that' Kathy was terrific and professional went out of her way to help us and was not pushy on trying to make the sale. I would recommend her to anyone that's looking to buy a vehicle. More
Great experience! Alvin Daniels was a terrific salesman. He listened to what I wanted, got it for me, and we made a great deal. He made the closing process seamless a Alvin Daniels was a terrific salesman. He listened to what I wanted, got it for me, and we made a great deal. He made the closing process seamless and easy and did a great job demonstrating the features of the new car. I strongly recommend him. Thanks Al! More
Professional, reliable service Each time my C300 was brought in for service I found courteous, helpful staff ready with a smile. My service advisor, Xavier Martinez, is so professi Each time my C300 was brought in for service I found courteous, helpful staff ready with a smile. My service advisor, Xavier Martinez, is so professional from his personal greeting as I arrive, through his explanation of service completed and his cheerful goodbye! He kept me constantly updated during the time my car was in service. I highly recommend Mercedes Benz of Alexandria! More
Scheduled Maintenance I had to take car in a day earlier than my scheduled appt. My usual advisor was out that day. However within minutes Patrick came to my assustance, I had to take car in a day earlier than my scheduled appt. My usual advisor was out that day. However within minutes Patrick came to my assustance, took car into service bay, got me a loaner and car was ready next day at noon. Great service. More
First rate service and excellent service advisor I have always been impressed with the service at M-B of Alexandria. The service advisors are the beginning of a successful service visit, and they ke I have always been impressed with the service at M-B of Alexandria. The service advisors are the beginning of a successful service visit, and they keep you updated throughout the visit. On my latest trip for service, I met a new service advisor, Patrick Mederos, and found him to be knowledgeable, competent, courteous, and, very important, a great and careful listener when discussing the service I was there for. I really appreciated that. I will look for Patrick the next time I go to M-B of Alexandria. More
Always outstanding service No matter how great or small an issue, these folks get it right every time and with a smile and timely. And never any surprises. They keep me informed No matter how great or small an issue, these folks get it right every time and with a smile and timely. And never any surprises. They keep me informed on issues discovered during services and the cost quotes are spot on. Not a complaint in the world about these folks. More
S Class 4MATIC ALVIN DANIELS...THE BEST THERE IS FOR VIP SHOPPING. NO WAIT, NO GIMMICKS, JUST BEST DEAL THEY CAN OFFER. DROVE 40+MILES. TRADE WAS NOT EVEN A WORRY ALVIN DANIELS...THE BEST THERE IS FOR VIP SHOPPING. NO WAIT, NO GIMMICKS, JUST BEST DEAL THEY CAN OFFER. DROVE 40+MILES. TRADE WAS NOT EVEN A WORRY. More
Warm welcome and excellent service We received a warm welcome to the center by the service advisor and the service provided was was excellent. I will recommend this service center. We received a warm welcome to the center by the service advisor and the service provided was was excellent. I will recommend this service center. More
Great Service! Al was extremely helpful and very attentive to any and all of my needs! I would recommend him to anyone looking to buy a Mercedes. Al was extremely helpful and very attentive to any and all of my needs! I would recommend him to anyone looking to buy a Mercedes. More