Mercedes-Benz of Alexandria

AMG GTS A service Went there twice, last time met Cesar Cordona, nice place, respectful people. Everything was done on time. Got a full service and a little discount, p Went there twice, last time met Cesar Cordona, nice place, respectful people. Everything was done on time. Got a full service and a little discount, pleasant surprise. More

Excelllent! Mr. Shirley is very professional, informative and courteous. He walked me through the whole operational procedures of my vehicle. He made me comfortab Mr. Shirley is very professional, informative and courteous. He walked me through the whole operational procedures of my vehicle. He made me comfortable during the purchase process. I did not feel as though I was a target to get a sale. It felt as though he was trying to develop a relationship. More

Always a great experience I bought my CLA250 in July 2015 from benz Alexandria. I always had a pleaseant experience. Patrick mederos is my advisor and has always taken really g I bought my CLA250 in July 2015 from benz Alexandria. I always had a pleaseant experience. Patrick mederos is my advisor and has always taken really good care of me. One of the nicest advisors I've had and he makes everything so easy for me. The last time I was there I had to get my car towed at 9am because I hit a pothole and without asking Patrick already knew I was in a rush and made my experience there quick and easy with even getting a loaner car within 5 mins. I would definitely recommend Patrick and Benz Alexandria to my family and friends 😊 More

Great service Mr, George Boatwright did a great job for me when I came in for service on my car. I hope he will be there when I come for service again. Mr, George Boatwright did a great job for me when I came in for service on my car. I hope he will be there when I come for service again. More

Awesome George was very considerate nice awesome. My time is vauleable and George understood. I was in and out with my loaner smiling and gone about my day. I George was very considerate nice awesome. My time is vauleable and George understood. I was in and out with my loaner smiling and gone about my day. It felt great! More

Excellent customer service The service department provided me with excellent customer service when my CLS55 was towed there with a dead battery. I arrived a few minutes before c The service department provided me with excellent customer service when my CLS55 was towed there with a dead battery. I arrived a few minutes before closing. They were able to get me a loaner for the night since the work could not be completed until the following day. I loved the fact that I was able to get updates via text. That was a big help since I can rarely accept phone calls while working. More

Service call I brought my car in for service and was taken care of very well by Nicholas Moon.I will definitely come back again for future service I brought my car in for service and was taken care of very well by Nicholas Moon.I will definitely come back again for future service More

Great Service Definitively I did a great change, I'm now a Mercedes Benz guy after been with the competitor for 14 years and the results so far are amazing, great Definitively I did a great change, I'm now a Mercedes Benz guy after been with the competitor for 14 years and the results so far are amazing, great dealer at Alexandria and David Getachew and the service team rocks!!! Great communication, very honest and on time. Now my S63 AMG is running beautiful. Thank you guys. More

Above and beyond ...again I highly recommend Caesar Cardona as one of the most capable and resilient advisor at M-B of Alexandria. Our previous contact was there was Rick Sav I highly recommend Caesar Cardona as one of the most capable and resilient advisor at M-B of Alexandria. Our previous contact was there was Rick Savanh, who we felt to be and expert in service, and now his equal has been found. Everything we asked of Caesar he came thru. We will be seeing him again, thanks Caesar for taking care of our 2006 red convertible. More

Impressive I had my windshield replaced which required a re-installation/re-calibration of the backup camera. Mercedes Benz of Alexandria performed an excellent I had my windshield replaced which required a re-installation/re-calibration of the backup camera. Mercedes Benz of Alexandria performed an excellent job and I have not experienced any degradation or quality of visibility. Also, my service representative (Malik) is the best! More