Mercedes-Benz of Alexandria

Prompt and Easy Appointments I don't drive to work, I slug instead. Therefore the best days for me to get my vehicle serviced is on a Saturday. Tire kept going flat, so I call Mer I don't drive to work, I slug instead. Therefore the best days for me to get my vehicle serviced is on a Saturday. Tire kept going flat, so I call Mercedes Benz of Alexandria on a Friday afternoon and I was instructed to come in at 8:00 AM. I got into the shop and was out within two hours in-spite of the short notice. The tire was taken care. Malike Sallieu is always courteous and friendly. More

Serviced vehicle I have a 5 start because the service was GREAT! They stayed in touch with the the status on my vehicle and made sure I was accommodated with a loaner I have a 5 start because the service was GREAT! They stayed in touch with the the status on my vehicle and made sure I was accommodated with a loaner vehicle. More

20000 Mile Service Service representative Jack Lindeman is a pleasant, friendly, and knowledgeable asset to MB Alexandria. He is always responsive, thorough, and prifes Service representative Jack Lindeman is a pleasant, friendly, and knowledgeable asset to MB Alexandria. He is always responsive, thorough, and prifessional. Jack goes the extra Mike to make certain that my service is smooth and hassle-free. More

Great Satisfaction Exemplary service, friendly, professional, clean, timely, honest, great discounts applied when appropriate, service completed when promised, loner ca Exemplary service, friendly, professional, clean, timely, honest, great discounts applied when appropriate, service completed when promised, loner cars new and clean, service prices competitive, staff responsive and service professionals function as a collaborative team. More

30,000mi A Check First called over to the Arlington, VA Mercedes dealership and was quoted $390...came over to Mercedes Benz of Alexandria and paid $140 less for the s First called over to the Arlington, VA Mercedes dealership and was quoted $390...came over to Mercedes Benz of Alexandria and paid $140 less for the same standard A service. Thanks! More

60,000 miles maintenance service... Fantastic Services 100% satisfied with the overall services at MB of Alexandria, Va. George Boatwright always provide me with extraordinary professional services and 100% satisfied with the overall services at MB of Alexandria, Va. George Boatwright always provide me with extraordinary professional services and quick updates on my car. More

Fantastic Service My service appointment to have a replacement computer module install was a wonderful experience. My service manager, Patrick Mederos, took me promptly My service appointment to have a replacement computer module install was a wonderful experience. My service manager, Patrick Mederos, took me promptly, and arranged for a C class loaner car that only had about 2000 miles on. The service was completed in only a few hours and Patrick called and emailed me to tell me my car was ready. The return visit to give back the loaner vehicle and pick up my car took less than 5 minutes. I would highly recommend this service department. More

Excellent MB dealership, top notch friendly salesman Just purchased a new GLS 450 from this dealership on 3 July 17 and wanted to express my complete satisfaction with my buying experience. My sales rep Just purchased a new GLS 450 from this dealership on 3 July 17 and wanted to express my complete satisfaction with my buying experience. My sales rep - Alvin Daniels was very pleasant to deal with during my 3 visits there. He went out of his way to help me check out a few cars just prior to them closing on a late Sunday by staying later than usual and assisting me on the car I was interested in. On my third visit when I was ready to make my purchase, he was very patient throughout the buying process. He even went the extra mile to negotiate me a better deal after the sales manager reluctantly refused to bargain any further. Alvin came through for me and got me the car I wanted. I would highly recommend you reach out to Alvin Daniels when you want to buy a MB from this dealership…he is the most polite and most patient salesmen I have ever met; a true professional with class. I would most definitely seek him out again when I'm ready to make another MB purchase. More

Excellent Tech and Customer Service The customer service and maintenance support at Alexandria Mercedes Benz is great. Jack Linderman's expertise and level of support is greatly apprecia The customer service and maintenance support at Alexandria Mercedes Benz is great. Jack Linderman's expertise and level of support is greatly appreciated. He follows up on his cutstomers and provides flexibility when needed. More

Excellent Service Excellent service provided by Rudy Shirley and Debbie Hannon. They were a pleasure to work with. Rudy's approach to working with us was very easy goi Excellent service provided by Rudy Shirley and Debbie Hannon. They were a pleasure to work with. Rudy's approach to working with us was very easy going and helpful and made for a pleasurable experience. Debbie made the finance portion of transaction easy, straightforward and dare we say "fun." More