Mercedes-Benz of Alexandria

Service b maintenance Good and Courteous service. I'm happy with the service but I don't like the constant calls afterwards and don't like the fact that I have to write a Good and Courteous service. I'm happy with the service but I don't like the constant calls afterwards and don't like the fact that I have to write a review to stop the calls. If I were unhappy, then I'd write a review. Otherwise, service was great. More

Professionalism Top notch technical expertise and superior customer service. Malik is somebody I trust personally. After all this is my car, my safety. I highly recom Top notch technical expertise and superior customer service. Malik is somebody I trust personally. After all this is my car, my safety. I highly recommend him to all! More

Scheduled maintenance Great service. Responsive. Prompt and very helpful. Dealt with Jack for several years amd always willing to go extra mile. Easy drop off. Easy pick up Great service. Responsive. Prompt and very helpful. Dealt with Jack for several years amd always willing to go extra mile. Easy drop off. Easy pick up. More

Customers first!!! Excellent service, and excellent customer service! Honestly your not going to find it anywhere else. Nothing else needs to be said, but THANKS! :) G Excellent service, and excellent customer service! Honestly your not going to find it anywhere else. Nothing else needs to be said, but THANKS! :) Great work! More

Warranty Service Brought my SUV for regular service, under warranty. There were a couple of items that needed to be addressed that did not full under the warranty. T Brought my SUV for regular service, under warranty. There were a couple of items that needed to be addressed that did not full under the warranty. They were both successfully corrected. The upfront explanation given as to why the costs did not fall under the warranty was appreciated. More

Worthy of Praise My SLK had a service recall and the service department took care of it faster and more efficient than any other car dealer I have been to. The are th My SLK had a service recall and the service department took care of it faster and more efficient than any other car dealer I have been to. The are the best in Washington! More

Satisfied and super Pleased Everything about my last service experience was perfect. I was met by my service advisor and was quickly set up for a loaner. All communication was Everything about my last service experience was perfect. I was met by my service advisor and was quickly set up for a loaner. All communication was timely and informative and I even paid my bill on line to expedite my car pick up. All work was done perfectly and I felt the same kind of satisfaction I feel when I drive my Mercedes. More

Best Vehicle Service Department Ever! Title says it all...Hands down it was the best from reception at the Service Department by Chris and David to the courtesy ride to keeping us informed Title says it all...Hands down it was the best from reception at the Service Department by Chris and David to the courtesy ride to keeping us informed of the status to repairing our vehicle under a warranty item to the return courtesy ride based on my schedule...the Mercedes-Benz team not only met our expectations but clearly exceeded our expectations at every stage time and time again. We're so impressed with the Service Department it ranks this dealership at the top to consider when we purchase our next vehicle. More

Always Great Service! Malike is a total professional!! He always makes sure I get the "right" servicing every visit ... And (more importantly) his customer service is out Malike is a total professional!! He always makes sure I get the "right" servicing every visit ... And (more importantly) his customer service is outstanding! 2 thumbs up! More

Simply A-1. Let's cut out the fat. I don't want to be verbose. Let's cut out the fats. The service was excellent. I recommend it to everyone. If I have to do any repair work in the futu I don't want to be verbose. Let's cut out the fats. The service was excellent. I recommend it to everyone. If I have to do any repair work in the future Mercedes-Benz of Alexandria will be my first port of call. More