Mercedes-Benz of Alexandria

The service is exceptional and very professional I have been a client of the Mercedes Benz of Alexandria dealership for the last fifteen (15) years. Over the years, my three different SUV’s have alw I have been a client of the Mercedes Benz of Alexandria dealership for the last fifteen (15) years. Over the years, my three different SUV’s have always been serviced at the Alexandria dealership. The preventive maintenance and repair service afforded me has been second to none. The professionalism displayed by Mr. David Johnson, service manager, and his skilled staff is certainly appreciated. In the Washington Metropolitan area, there are several Benz dealerships to choose from. The fact that I continue to service my autos at Mercedes of Alexandria speaks volumes. The staff’s commitment to excellent and their refined people skills are a fleeting commodity that’s seldom available now days. So if you want first class service and worry free workmanship you can’t go wrong with this dealership!!! William White III More

Excellent Dealership Mercedes-Benz of Alexandria is a beautiful facility that is easy to get to and is filled with friendly, helpful people. Alvin Daniels went out of way Mercedes-Benz of Alexandria is a beautiful facility that is easy to get to and is filled with friendly, helpful people. Alvin Daniels went out of way to help me find my perfect car. I cannot say enough kind things about him. I highly recommend this dealership as well as Alvin. You will not be disappointed. More

Xavier goes out of his way to take care of his customers. When i've been at the dealership he usually has a customer waiting to speak to him. You see him always on the move checking on vehicle status to see When i've been at the dealership he usually has a customer waiting to speak to him. You see him always on the move checking on vehicle status to seeking an answer for his clients. like many of his coworkers he has worked hard and has worked at various dealership jobs to be promoted into his current position. He understand the business process and ensures jobs get accomplished as quickly as possible but done right the first time. There are a number of Mercedes dealerships to choose from in the area but Xavier efforts are one of the major reasons i use this store. My thanks go out to Peter Collins for putting together such a superb staff that is focused on taking care of customers. More

My 6th Mercedes It's true....a 5 star rating. I picked up my sixth Mercedes less than a week ago. The experience just as as one desires. You arrive, you are greet It's true....a 5 star rating. I picked up my sixth Mercedes less than a week ago. The experience just as as one desires. You arrive, you are greeted, you are provided with hospitality, and are quickly finished with financing and on your way to your next meeting in your new vehicle. I can't say enough about how great working with Dorri Scott was during this purchase. Dorri made sure that my experience was just as I expected. I would also be remiss if I did not say how great the service department is too. My last 3 Mercedes, plus this new one, will be serviced by MB of Alexandria! More

Fast and Fair Malik's was outstanding with customer service; his fast and Fair approach added me to get my car checked in and service vehicle issued very quickly. I Malik's was outstanding with customer service; his fast and Fair approach added me to get my car checked in and service vehicle issued very quickly. I was out and headed to work in minutes. Additionally, the text messages allowed me to get the vehicle report and payment completed long before arriving for pick up. Amazing checkout process with car out front clean and waiting on me. Great job guys 👍🏾👍🏾 More

Great Sale experience! I had no intention of buying a new 300 E-Class model. I was perfectly happy with my 2014 350 E model, which I just purchased just a year ago. However I had no intention of buying a new 300 E-Class model. I was perfectly happy with my 2014 350 E model, which I just purchased just a year ago. However the Sales Professional, Natalie Lucas, helped me develop a doable plan to acquire the car of my dreams. All of a sudden, I did not like my previous car anymore. Great car for an affordable plan and great sales experience.. Life is short. Enjoy the Journey! I am Happy More

Superior Customer Service I've used MB of Alexandria since 2005 and this is the best dealership in the DMV. Jack Lindeman has made it his professional duty to ensure customers I've used MB of Alexandria since 2005 and this is the best dealership in the DMV. Jack Lindeman has made it his professional duty to ensure customers get the best value and most professional service in the area. Great quality, no pressures on services, and he explains the recommendations needed to make your car perform at its best! Highly recommend MB drivers use MB of Alexandria as their service provider of choice. More

Service visit Everything went very well. Loaner is to get and return; work done well; service representatives was excellent as always Only issue was that the vend Everything went very well. Loaner is to get and return; work done well; service representatives was excellent as always Only issue was that the vendor who does wheel repair/clean up was slow in getting back to dealership. Peter More

Truly Excellent Serrvice -- Jack Lindeman and the team at Mercedes of Alexandria have been doing a great job keeping my 2009 E-350 running great with over 100000 miles and counti Jack Lindeman and the team at Mercedes of Alexandria have been doing a great job keeping my 2009 E-350 running great with over 100000 miles and counting. Jack works with me to make sure we're doing what's really necessary at every service date and focusing on the repairs that really make a difference. Just replaced the engine mounts and the car runs like new again --- just like Jack said it would. I appreciate his professionalism, integrity and personal attention. I feel good going to MB of Alexandria because I trust Jack and the MB team to treat me right. More

Excellent! Appointments are on time, my loaner was ready, and my additional request was performed. My vehicle was ready when promised. George went an extra mile Appointments are on time, my loaner was ready, and my additional request was performed. My vehicle was ready when promised. George went an extra mile to escort me to parts to make a purchase I had inquired about. . More