Mercedes-Benz of Alexandria
Alexandria, VA
Filter Reviews by Keyword
By Type
Showing 924 reviews
Warranty service There is only one Mercedes Benz dealership that i go to in Northern Virginia, Mercedes-Benz of Alexandria. Professional, high quality, and quick... There is only one Mercedes Benz dealership that i go to in Northern Virginia, Mercedes-Benz of Alexandria. Professional, high quality, and quick.... enough said. More
Customer Service at its Best Mr. Al Daniels provided the best service possible on a busy Labor Day! As always, he greeted me and my partner upon entry all while serving his curren Mr. Al Daniels provided the best service possible on a busy Labor Day! As always, he greeted me and my partner upon entry all while serving his current client. As you know, this made us feel like VIP. He continued to provide the best hospitality and client centered services to us throughout our shopping experience. We completed a test drive, “why Mercedes leads the industry” consultation, and our purchase with ease. We left with our new SUV with nothing but Smiles on our face. Mr. Daniels and MB of Alexandria are unlike any other dealership with their hospitality and service. Joseph Allen Another Satisfied Customer More
Wonderful Dealership! Wonderful Cars! And Execellent Help I have purchased Audi’s, BMW’s and even Volkswagens but by far this Mercedes-Benz of Alexandria Dealership is the most Elite. Quick service, Great Com I have purchased Audi’s, BMW’s and even Volkswagens but by far this Mercedes-Benz of Alexandria Dealership is the most Elite. Quick service, Great Communication and I can’t say enough great things About Al Daniels he truly is the Man! He made sure my needs we met and that the car was working great. Thank you for all your great help team. I look forward to purchasing my GLE AMG 63 from this wonderful team. More
Steve’s E400 Natalie was outstanding. She was attentive and procided exact model I wanted. She also has provided excellent follow up. I also appreciate being rea Natalie was outstanding. She was attentive and procided exact model I wanted. She also has provided excellent follow up. I also appreciate being reassured that the paint/upholstery protection will be honored by other dealers. More
Friendly and Professional Service! Alvin Daniels gave my husband and I the space we needed to find what we wanted. Once we narrowed it down, he worked with us to find the vehicle that Alvin Daniels gave my husband and I the space we needed to find what we wanted. Once we narrowed it down, he worked with us to find the vehicle that was the best fit for us. Great customer service! More
Leasing my first car This experience was not what I expected but it was great! I would like to thank all those who helped me. Isa Lawrence is a great salesman! This experience was not what I expected but it was great! I would like to thank all those who helped me. Isa Lawrence is a great salesman! More
Excellent Service Isa and Arnold provided outstanding service. They were always available to answer any question I would have. Although the car was late in delivery du Isa and Arnold provided outstanding service. They were always available to answer any question I would have. Although the car was late in delivery due to no fault of Isa the service provided after the delivery made up for the delay. More
GEORGE BOATWRIGHT It takes an honest person to make you feel your not being taken advantage of...especially when your a women..So ladies we have GEORGE BOATWRIGHT..gent It takes an honest person to make you feel your not being taken advantage of...especially when your a women..So ladies we have GEORGE BOATWRIGHT..gentleman and caring that's great qualities for a service provider...thank you Mercedes for having him on board... More
Excellent Service Excellent service and advice received always from Malik at the Alexandria branch. I appreciate the dedication, attention to customer needs and profes Excellent service and advice received always from Malik at the Alexandria branch. I appreciate the dedication, attention to customer needs and professionalism. keep up the good work More
Customer service - Jack Lindeman I did not purchase by Mercedes-Benz from Alexandria, but because of convenience I have taken it to them. Only service needs related to my tires. Jac I did not purchase by Mercedes-Benz from Alexandria, but because of convenience I have taken it to them. Only service needs related to my tires. Jack Linderman greeted me and provided friendly, helpful customer service from the initial meeting. It may no difference to him where I purchased the car - I was a M-B owner and he was there to service me. His communication by texting and usage of his cell phone made my experience even more effective and efficient. I expect superior customer service from Mercedes-Benz and Jack is determined to deliver this. More