Mercedes-Benz of Alexandria

I go for the expertise, but choose to return because they I moved into the area 3 years ago and was happy to have a Mercedes dealer close to home. What I did not expect was a service department that was comp I moved into the area 3 years ago and was happy to have a Mercedes dealer close to home. What I did not expect was a service department that was competent, quick, and actually very competitively priced. I started going to MB of Alexandria for the expertise with my car, but I keep returning because they are so courteous and do everything in their power to make the visit a good--actually a great-- experience. I highly recommend MB Alexandria for both routine maintenance and complex repairs because they have done both on my car. The repairs were done right and the service experience was done right, too. More

Excellent service and exceptional customer service Awesome customer service and exceptional care for myself and my vehicle.I will be dealing with your company only for the care and maintenance of my ve Awesome customer service and exceptional care for myself and my vehicle.I will be dealing with your company only for the care and maintenance of my vehicle. More

Always a Pleasure I have used Alexandria Mercedes for almost fifteen years and have always received swift and courteous service. It's Alexandria Mercedes or nothing fo I have used Alexandria Mercedes for almost fifteen years and have always received swift and courteous service. It's Alexandria Mercedes or nothing for me! More

Knowledgeable, personable, no pressure sales We worked with Alvin Daniels with our purchase of a new Mercedes GLC Coupe. He was a joy to work with. At no time did we feel any pressure. He was We worked with Alvin Daniels with our purchase of a new Mercedes GLC Coupe. He was a joy to work with. At no time did we feel any pressure. He was honest, knowledgeable, and very friendly throughout the entire process. I am very happy with the purchase and look forward to recommending Alvin and Mercedes-Benz of Alexandria to my friends and family. More

Great services from Al. Daniel The service provided by. Mr. Daniel was very professional and outstanding. My last 3 purchases was sold by him. He has always provided great servic The service provided by. Mr. Daniel was very professional and outstanding. My last 3 purchases was sold by him. He has always provided great service and explain the product in a way that makes you very comfortable with your purchase. I have recommend two others to him. Thank you for your service. More

The best, most pleasant car purchase experience I ever had. Al Daniels is extremely knowledgeable, professional, honest, accommodating and helpful. He is not the "typical salesman" that you come to expect when Al Daniels is extremely knowledgeable, professional, honest, accommodating and helpful. He is not the "typical salesman" that you come to expect when you go to purchase a new car. He is considerate and understanding. I was completely comfortable with Al during the entire process. He is thoughtful, knew and understood my needs. He patiently worked with me to help find and select the car that I ultimately purchased. He went to great lengths to make sure of my decision. He made the the experience so pleasant that, as I plan to purchase another car in the not too distant future, Al Daniels is certainly the person I would go back to to make that new car purchase. I can't say enough good things about him. If anyone ever asks me about buying a new car, I will definitely send that person to see Alvin. More

Service B is given an A I scheduled my appointment online for my service B appointment . When I arrived I was greeted by Milek who is very courteous and professional . I scheduled my appointment online for my service B appointment . When I arrived I was greeted by Milek who is very courteous and professional . I found him to be very attentive as I discussed other requirements needed for that appointment , One of which were my concerns over some scratches I had on my car from being hit in a parking lot . Milek Assured me that everything would be taken care of as he directed me over to the loaner desk . Within a few minutes of getting my loaner vehicle Molique had already taken care of the scratches on my car. I am more than pleased with the service I received from Alexandria Mercedes, I live much closer to a few other Mercedes dealerships but it is so worth it to make the drive to Alexandria to deal with the folks down at Mercedes-Benz of Alexandria. More

Excellent service Setting up an appointment is easy and catered to my needs. The service department is always friendly and cordial, especially my rep Cesar Cardona. Def Setting up an appointment is easy and catered to my needs. The service department is always friendly and cordial, especially my rep Cesar Cardona. Definitely 5 star. More

The Best I have always had a great experience at Mercedes of Alexandria, Jack Lindeman my service advisor is the best, he keeps me informed while vehicle is g I have always had a great experience at Mercedes of Alexandria, Jack Lindeman my service advisor is the best, he keeps me informed while vehicle is getting serviced, the service is timely and accurate, drop off and pickup is a breeze, the staff is always willing to answer questions and are very polite Jim LaFlamme More

Nice experience of service I had a wonderful experience with Malik for his excellent service I was very impressed with his professionalism and I highly recommend him and Mercede I had a wonderful experience with Malik for his excellent service I was very impressed with his professionalism and I highly recommend him and Mercedes of Alexandria!!! More