Mercedes-Benz of Alexandria

Fantastic Customer Service My experience with Mercedes Benz of Alexandria VA was fantastic!!! This was largely due to the professionalism of my sales associate, Alvin Daniels. H My experience with Mercedes Benz of Alexandria VA was fantastic!!! This was largely due to the professionalism of my sales associate, Alvin Daniels. He was extremely responsive to my needs and respected my time by answering all my questions and getting me through the lease process without a lot of down time. I would definitely recommend him to my friends and family. He has made a customer for life. More

Alvin has done it again! Alvin you have worked your magic again. Thank you so much for your superb service and that sweet deal you got for me on my new vehicle. You gave me ev Alvin you have worked your magic again. Thank you so much for your superb service and that sweet deal you got for me on my new vehicle. You gave me every thing I asked for. This is the 2nd time around. They say 3 times is a charm!! I can't thank you enough. You are truly a consummate professional and outstanding salesman! Thank you again!! More

Mrs. Chantell Kirby thank you for your professionalism Dell C Mrs. Chantell Kirby has taken care of me since my second visit of 2017 after it has been a wonderful experience. I was unemployed for a yea Dell C Mrs. Chantell Kirby has taken care of me since my second visit of 2017 after it has been a wonderful experience. I was unemployed for a year and let the service of the Benz go because I just could not afford it. But since working I've been visiting MB of Alexandria a lot over the last few months. I've had so much work done and Mrs. Kirby has explained every service request and ensured that my questions were answered before work was done. She's even teamed with the technician, who works on my auto, to explain the inner and outer tire rod repair that I will have performed in April of this year. More

Service Experience at Mercedes of Alexandriaa My adviser, David Getachew, is very good to partner with in the care of my car. He works with you and the mechanic, to get a clear picture of what is My adviser, David Getachew, is very good to partner with in the care of my car. He works with you and the mechanic, to get a clear picture of what is going on with my car. He has my confidence in knowing I will be treated as a valued customer and getting a fair deal on the charges. I would highly recommend David to anyone looking for an adviser. Fred McNeil More

The Best I regularly get both of my cars-a 2010 GLK and a 2014 SLK350-serviced here. My service advisor, Malike Salieu, is always friendly and professional. He I regularly get both of my cars-a 2010 GLK and a 2014 SLK350-serviced here. My service advisor, Malike Salieu, is always friendly and professional. He keeps me informed of the work that needs to be done, the projected costs and when the car will be ready. Whether its's scheduled maintenance or an unscheduled issue, Malike lets me know what to expect. The work is done right the first time and if any problems come up relating to the work, they are immediately taken care of with no questions asked The price is fair and Malike always lets me know about any promotions or sales. I can't think of anything else that can be done to improve this service experience. I titled this "The Best" because it is. More

Great car care and customers service. The maintenance service on the wife E350 is always too notch and before they do the service. Our service rep come over an explain what's need for your The maintenance service on the wife E350 is always too notch and before they do the service. Our service rep come over an explain what's need for your Mercedes to run top notch with out breaking the bank. Best Mercedes Dealership in the surrounding area. More

Great Service This is my first Purchase of the car. Alvin Daniels is very helpful and assist whatever question I have to make purchase easier. A real gentlemen. This is my first Purchase of the car. Alvin Daniels is very helpful and assist whatever question I have to make purchase easier. A real gentlemen. polite wonderful representative. again thank you More

Magic Mr. Daniels, The service was exceptional and I highly recommend Alvin and the staff to everyone. They got me out of a car that had me buried i Mr. Daniels, The service was exceptional and I highly recommend Alvin and the staff to everyone. They got me out of a car that had me buried in negative equity with comfortable payments... very personable, friendly, and well versed of military experiences like myself. I will definitely do business with Alvin again.... More

Great Service every time!!! I have been using Mercedes-Benz of Alexandria for the past 9 plus years and the level of service they provide is excellent. Cesar Cardona serviced my I have been using Mercedes-Benz of Alexandria for the past 9 plus years and the level of service they provide is excellent. Cesar Cardona serviced my car and he was knowledgeable, professional and gave great customer care keeping me informed of the status of my car while it was he was working on it. Employees like Cesar are why I keep coming back to Mecedes-Benz of Alexandria and won't go anywhere else. More

GREAT! This is why I keep on coming back to Alvin Daniels. This is my 4th vehicle purchased with the dealership in Alexandria. I have been assisted each and every time by Alvin Daniels He gets me the best deal This is my 4th vehicle purchased with the dealership in Alexandria. I have been assisted each and every time by Alvin Daniels He gets me the best deal, takes time to answer all my burning questions, always available for concerns, and has not steered me wrong in his suggestions and advice on car buying. He is very experienced in car selling and it shows, and this is so important when buying a luxury car. More