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Mercedes-Benz of Alexandria

Alexandria, VA

3.8
924 Reviews

200 South Pickett St

Alexandria, VA

22304

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Showing 924 reviews

January 03, 2019

Satisfied Client I purchased a much-desired 2018 SL550 Roadster on December 12th. My car shopping experience was rewarding and the sales and business services were sup More

by 1savvyss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Chao, Deborah Hannon, George Jermstad
Jan 09, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review and for sharing your experience with George, Debbie and Jerry.

January 03, 2019

Service A MB of Alexandria provided excellent top notch Service A on my first ever service routine. Appointment for service was quick and easy, Carlos was my s More

by Yellowstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Escobar
Jan 09, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review and for sharing your experience at the dealership with Carlos.

December 29, 2018

Excellent Service by Zachary Faley We own 2 Mercedes and as luck would have it they needed service at the same time. Zachary made a stressful situation less complicated with his timely More

by Deverett50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Faley
Jan 09, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review and for sharing your experience with Zachary.

December 29, 2018

Thank you Alex and Tam Dec 29 2018 - Thank you Alex in service and Tam Benz mechanic. Always great and prompt service with excellent results and a smile! You take care of my More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Leh
Jan 09, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review and for sharing your experience with Alex

December 29, 2018

George Boatwright If you ever go to Mercedes-Benz of Alexandria i suggest working with George Boatwright. He is awesome. He make sure when i drive in i receive first cl More

by Shae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Boatwright
Jan 09, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review and for sharing your experience with George.

December 24, 2018

One of the best in the DMV This dealership is top notch, sales or service. The staff are professional and they will work with you. They take good care of their customers. More

by Wilpanta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Bartnicki, Xavier Martinez
Jan 09, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the review and for sharing your experience with Todd and Xavier.

December 20, 2018

Thank you. Thank you Xavier for taking care of me and my car baby. I appreciate the careful service and the savings card. I already referred a friend. More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Martinez
Dec 27, 2018 -

Mercedes-Benz of Alexandria responded

Thank you for the referral and the 5 star review.

December 19, 2018

Very poor service. Got very bad service by George boatwright. Scheduled to drop my car off on friday. Didnt get my car back until Wednesday. Kept saying that the airbag More

by Thao
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Boatwright
December 18, 2018

Beyond what you can expect Superb customer service you can count on. David Getachew Is professional and courteous and always try to listen to my questions and concerns. Highly r More

by Brian kwon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Getachew
Dec 27, 2018 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review

December 17, 2018

Excellent Everything was perfect with my service appointment Each time I have taken my car into the agency Zachary took care of everything. Always communic More

by Glk350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Faley
Jan 09, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review and for sharing your experience.

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