Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes Benz of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.7
3,958 Reviews
Call Dealership (505) 821-4000
View Awards

8920 Pan American Fwy NE

Albuquerque, NM

87113

Directions

By Type

Showing 3,958 reviews

April 09, 2026

I always have a pleasant experience at MB of Albuquerque, the service staff is amazing. Leland and Lionel are top notch. More

by michaels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel, Leland
Report | Print
Apr 10, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Michaels! I’m thrilled to hear that you always have a pleasant experience at Mercedes Benz of Albuquerque. Leland and Lionel will be delighted to know they made such a positive impact on your visit. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 09, 2026

As always, the Porsche service department is head and shoulders above any other. the parts department is slow to return call, but service is great. More

by CHRIS@PLUCYS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile, Javier Montes
Report | Print
Apr 10, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your feedback, Chris! I appreciate your kind words about the service department at Mercedes Benz of Albuquerque. I understand your concerns regarding the parts department and will make sure to address them. We value your input and hope to see you again! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 09, 2026

Leland is great! Always friendly, accommodating and efficient. Thank you also for the loaner car which makes servicing my car hassle free! More

by fayeoshima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
Report | Print
Apr 10, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Faye! I'm so happy to hear that Leland provided you with friendly and efficient service at Mercedes Benz of Albuquerque. It's great to know the loaner car made your experience hassle-free. We look forward to seeing you again next time! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 09, 2026

Service manager was very attentive and kept me informed as to progress. Service took a little longer than estimated but overall a very good experience. More

by BOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Apr 10, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for taking the time to leave a review, Bob! It is wonderful to hear that I was attentive and kept you informed throughout your experience at Mercedes Benz of Albuquerque. I appreciate your understanding regarding the time taken, and I’m thrilled that you had an overall positive experience. Looking forward to seeing you again for your future service needs! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 09, 2026

The staff was very friendly, professional and helpful, making sure everything was addressed to my satisfaction! More

by CaptRon06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Apr 10, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Ron! I’m thrilled to hear that we provided you with friendly, professional, and helpful service. Our team always aims to ensure our customers are satisfied, and your feedback is greatly appreciated. We look forward to welcoming you back for your next visit at Mercedes Benz of Albuquerque! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 08, 2026

The time you spent assisting me did not go unnoticed, your dedication to duty and professionalism were above reproach.  Your ability to masterly handle the information support systems was outstanding. I More

by SAMMYVINSON9363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Apr 09, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Sammy! I truly appreciate your kind words about our dedication and professionalism. It's great to hear that you had a positive experience with our service and that your automobile was returned in excellent condition. We look forward to assisting you again at Mercedes Benz of Albuquerque! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 08, 2026

Very comfortable. Good coffee. Clean bathroom.Good service . Friendly and well knowledgeable shoes good videos. More

by JCHAVEZ1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Gonzales
Report | Print
Apr 08, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that you found Mercedes-Benz of Albuquerque comfortable and enjoyed our amenities, including the coffee and clean facilities. It’s great to know that we provided you with friendly and knowledgeable service. I appreciate your feedback, and we hope to see you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 08, 2026

The work was done quickly. I liked the video. They only did the work required and explained why I didn't need some things done. Thanks for cleaning the car! More

by RENATESAVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Apr 08, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Renate! I’m thrilled to hear that you appreciated the quick service and the informative video at Mercedes-Benz of Albuquerque. It’s great to know that we communicated clearly about the necessary work and ensured your car was cleaned. We look forward to seeing you again for your future needs! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 07, 2026

Customer drop off was easy, the team communicated and provided a post service video explanation of the work done. Rep was super helpful and replaced my key fob battery for me. Definitely recommend the se More

by KNARFALVAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Report | Print
Apr 07, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that your drop-off experience was smooth and that we provided clear communication along with a helpful post-service video. It’s great to know that we were able to assist you with the key fob battery as well. I appreciate your recommendation, and we look forward to serving you again at Mercedes-Benz of Albuquerque! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 06, 2026

Javier is simply great. He is responsive and did everything that he can to provide the service needed and get me back on the road with my Sprinter. More

by WAMBAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Apr 07, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your review! I’m happy to hear that Javier provided you with great service and got you back on the road with your Mercedes-Benz Sprinter. Your satisfaction means a lot to us at Mercedes Benz of Albuquerque. We look forward to seeing you again! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

1
...
7
8
9
...
396