Mercedes Benz of Albuquerque

I appreciated Eric's professionalism and his low pressure approach to purchasing vehicles. HE even found several items I had left in my trade-in approach to purchasing vehicles. HE even found several items I had left in my trade-in More

I driving box truck Mercedes Sprinter 48 states, almost all country exclude Alaska and Hawaii. I was trying to make service/repair at 30 different dealers. Always problem its time with appointment. But in all country exclude Alaska and Hawaii. I was trying to make service/repair at 30 different dealers. Always problem its time with appointment. But in Albuquerque i was working with Javier from Sprinter department and I was very lucky he understand me and my situation and he find quick decision and help me next day. Now this service in my TOP 4 in all country - Javier in Albuquerque, Kevin Bara in Dallas (Grapevine) and Ryan from Saint Louis (Chesterfield), Kaine Thibodeau (Minneapolis) Main criterion of my next choice is manager who working with me, And this service will be my next choice then i be in southwest part of USA. Sincerely, Eduard V. More

Audi of Albuquerque service department and staff are knowledgeable, reliable, caring and honest. I trust them to work on our Audi, and feel reassured that they will do a great job. knowledgeable, reliable, caring and honest. I trust them to work on our Audi, and feel reassured that they will do a great job. More

Good service. I enjoy taking my car there. Excellent customer service. Good people who care about the car I enjoy taking my car there. Excellent customer service. Good people who care about the car More

Typically well-run Mercedes dealership. Ontime service appointments, clear billing, and courteous staff in a clean, comfortable environment.. Ontime service appointments, clear billing, and courteous staff in a clean, comfortable environment.. More

Engine diagnostic light and battery diagnostic light both came on with dash message "pull over and leave engine running" with vehicle at 3000 miles. Called service department and Javier booked me for early came on with dash message "pull over and leave engine running" with vehicle at 3000 miles. Called service department and Javier booked me for early the next morning to bring the vehicle in for service. That same day they identified bad battery was issue and replaced. Drove out by 4:00 o'clock with problem solved! Very pleased with experience. Prompt appointment, prompt repair. Javier Service Advisor was professional and pleasure to deal with. More

Fred Echavez (in service) & Terry Maness (in sales) worked hard to take care of both my new car and factory recall tasks. Together, their teamwork accomplished this all on the SAME DAY, while I was in worked hard to take care of both my new car and factory recall tasks. Together, their teamwork accomplished this all on the SAME DAY, while I was in Albuquerque (a 3 hr. drive each way from my southern New Mexico home!). GREAT JOB and MANY THANKS to you both for a truly professional experience! More

Great ,fantastic ,very prompt, curtesy was outstanding and work was done very outstanding and amazing. and work was done very outstanding and amazing. More

Niall was great! Shuttle driver was super friendly and I didn’t have to wait at all. Shuttle driver was super friendly and I didn’t have to wait at all. More

Greg and his team at Mercedes are the perfect epitome of EXCELLENCE!!! Always a pleasure! Thank you! EXCELLENCE!!! Always a pleasure! Thank you! More