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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,549 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,549 reviews

May 22, 2024

Service Advisor was extremely professional and kept me informed as things progressed. He was also very accomodating. More

by ROSELLASELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
May 22, 2024

Wonderful experience with David Sierra. Finance manager was very professional. Overall just a pleasure to work with everyone at this dealership. More

by LORAMILLER1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Sierra
May 22, 2024

All good. Great customer service. Personable, professional staff who treated us respectfully. We liked the experience. More

by GREG200438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile
May 22, 2024

All work performed perfectly, including non-warranty work I personally requested and completed on time! More

by SANTAFEPENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niles, Trevor Skaggs
May 21, 2024

So disappointed by the poor service I received on the 2 occasions I took my car in for recalls. There was little communication and major wait times. I asked how long it would take and was told 2 hours. More

by MICHELLE.MARTIN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall names
May 18, 2024

Excellent and timely response to the recall on my vehicle. Thank you Mercedes Benz of Albuquerque!! More

by LIVETOTELL375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A young gentleman seated right in front of the entrance whe you enter through the service department. Excellent customer service!!
May 17, 2024

The service team at Mercedes is exceptional! They are attentive, quick, and efficient at identifying issues and correcting them. I appreciate the professionalism and attention to detail. Great t More

by MONTESMORAYMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
May 16, 2024

Our véhicule was delivered to us only at 4:30. And it seems it was ready at noon. People Who repair our véhicule did’nt use à protector for thé carpet and they let two big stains on it. Nobody to More

by johannecastonguay596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
May 15, 2024

I ordered my Porsche MacanS. It is a fantastic vehicle .Eric Diaz helped me decide on a number of additions to the , and my experience was first ratecar and was most helpful in More

by MIKEFLAX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Diaz, Max at Porsche, and the gentleman who discussed the warranty were all 5 star
May 15, 2024

Niles in the Porsche Service department was excellent. The work was performed on schedule and he went the extra mile and had the detail shop buff out some minor scratches. That what keeps me coming back. More

by HEADRICECNTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niles, Porsche Service
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