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Mercedes Benz of Albuquerque

Albuquerque, NM

4.7
3,958 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,958 reviews

May 01, 2026

Very happy with the service I received from the parts and service department. Javier was very personal while addressing my concerns. More

by CRASHPHILLIPS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
May 02, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful feedback! I’m happy to hear that you had a great experience with the parts and service department at Mercedes Benz of Albuquerque. Javier truly values connecting with you. I appreciate your support, and we look forward to serving you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 27, 2026

Great dealership. Bryan is experienced and really knowledgeable at helping you finding your car of choice. More

by KMSENAGBE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Gibson
Apr 28, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your review! I’m thrilled to hear you had a great experience at Mercedes Benz of Albuquerque with Bryan. His expertise truly makes a difference when helping you find the perfect vehicle. I appreciate your feedback, and we look forward to assisting you again soon! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

April 27, 2026

I have been going to Mercedes of Albuquerque for the past 5 years and have been very happy with the service. More

by rayjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Apr 28, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Ray! I truly appreciate your loyalty to Mercedes Benz of Albuquerque. It’s fantastic to hear that you have been very happy with our service. We look forward to continuing to provide you with exceptional experiences in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 25, 2026

Great service and customer support. Javier Monte’s was Awesome!! Came through in epic form!! More

by LAUGGINGERH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Apr 25, 2026 -

Mercedes Benz of Albuquerque responded

Thank you so much for your wonderful review! I’m thrilled to hear that you had a great experience with us at Mercedes Benz of Albuquerque and that Javier provided you with excellent service. I truly appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 23, 2026

Towed to dealership when traveling. They understood we needed to get back on the road and were prompt in diagnosing the problem. We were sent a video of their findings. We got back on t More

by WAYNE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Apr 24, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words, Wayne! I’m glad to hear that you had a positive experience with Mercedes Benz of Albuquerque during your travels. It's great to know that we were able to quickly diagnose the issue and get you back on the road. I appreciate your feedback, and we hope to assist you again in the future! Safe travels! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 23, 2026

Has computer/software issues, got fixed right away. Because of work load had to leave car overnight, but no problem. More

by tgawz54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Haun
Apr 24, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your positive feedback! I'm glad to hear that we were able to resolve the computer/software issues quickly for you. At Mercedes Benz of Albuquerque, our team strives to provide excellent service, and I'm happy that you had a good experience, even with the overnight stay. I appreciate your understanding, and we look forward to assisting you again next time! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 22, 2026

Javier is great. I appreciate his responsiveness and knowledge. He appreciates great cars and gives good service More

by MATTHEW.PORTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Javier Montes
Apr 22, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words, Matthew! I’m thrilled to hear you had a great experience with Javier at Mercedes Benz of Albuquerque. We take pride in our knowledge and I'm glad you felt well taken care of. We appreciate your support and look forward to seeing you again! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 21, 2026

Great experience at Mercedes. Jose was wonderful to work with! He was very experienced and followed up with us on everything! Thank you for making this process as fast and efficie More

by SADEE.CLOAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 21, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Sadee! I'm thrilled to hear about your great experience at Mercedes Benz of Albuquerque and that Jose provided you with exceptional service. We strive to make the process as fast and efficient as possible for our customers. I appreciate your kind words, and we look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

April 18, 2026

Daniel was an amazing sales guy. Went in to assist an employee with buying a car and Daniel was solid and followed up with me and then offered to show my wife a car and we bought on More

by EUGENEMOORE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, finance Cassie, and sales manager. I believe Johnny Amazing. , Anthony Jio, Trevor Skaggs, Javier Montes
Apr 19, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Eugene! I’m thrilled to hear that Daniel provided you and your wife with such a positive experience at Mercedes Benz of Albuquerque. It's great to know that he made you feel special and helped you find the perfect car. I appreciate your business, and we look forward to seeing you again soon! Sincerely, Michael Murchio Sales Manager mmurchio@mercedesabq.com

April 18, 2026

Fred and the team did an outstanding job. I appreciate that was completed the same day.. I also like the video showing step-by-step. More

by STURNERRR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred , Javier Montes
Apr 18, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your amazing review! I’m thrilled to hear that you had an outstanding experience with Fred at Mercedes Benz of Albuquerque. We strive to provide timely service and clear communication, and I’m glad you appreciated the video walkthrough. We look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

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