Mercedes Benz of Albuquerque

We had an excellent overall experience during our recent purchase. Joe was professional and responsive to our questions. A no hassle experience all around. Follow-up during the week after the purchase wa purchase. Joe was professional and responsive to our questions. A no hassle experience all around. Follow-up during the week after the purchase was also appreciated. More

I used to go to Mercedes Benz of Albuquerque for all my service. The last time the service rep was so off-putting in his attempted upselling that I won't be back. I had a loaner vehicle which was so dirty service. The last time the service rep was so off-putting in his attempted upselling that I won't be back. I had a loaner vehicle which was so dirty I couldn't see out the back window. More

Everyone followed through on specific items, the recall installation and the installation of the parking brake lights. installation and the installation of the parking brake lights. More

Great Service, courteous folks. Pleasant waiting area. Thorough review of entire vehicle and video record of status. Pleasant waiting area. Thorough review of entire vehicle and video record of status. More

Great place, staff friendly, helpful and efficient. They follow up and were attentive to my auto needs. I will return. They follow up and were attentive to my auto needs. I will return. More

Our service advisor, Javier Montes, was excellent. He was professional, courteous, helpful, and kept us informed. He was professional, courteous, helpful, and kept us informed. More

Very pleasant. Sent video saying what they would do and covered results when I picked up the car. Great waiting area. Sent video saying what they would do and covered results when I picked up the car. Great waiting area. More

Great service, call backs , and communication. Service department was effective and willing to eduacate me on the ins and outs of the vehicle computer systems and actually walk me through and show Service department was effective and willing to eduacate me on the ins and outs of the vehicle computer systems and actually walk me through and show me first hand how the 4WD system operates. Will definitely be back! More

Great service. Fred in Audi service dept was awesome. He focuses on customer centered service. Fred in Audi service dept was awesome. He focuses on customer centered service. More

The process took longer to complete than when I purchased from other dealers. I was preappoved through a credit union and my credit was still ran again. from other dealers. I was preappoved through a credit union and my credit was still ran again. More