Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes Benz of Albuquerque
Albuquerque, NM
4,101 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 4,101 reviews
September 30, 2026
The service was performed in a timely manner. The service tech informed me by video that the service was complete. Fred and his group are friendly and professional. The loaner car was clean an The service tech informed me by video that the service was complete. Fred and his group are friendly and professional. The loaner car was clean and with a full tank. More
by Comeon now
Verified CustomerEmployees Worked With
Javier Montes
September 30, 2026
Always enjoy seeing Lionel. Very knowledgeable, kind and respectful. Always completes the job promptly. I never have any doubts that my car is in good hand. Very knowledgeable, kind and respectful. Always completes the job promptly. I never have any doubts that my car is in good hand. More
by JSOLIS73
Employees Worked With
Lionel Kinsel from service department at Mercedes in Albuquerque NM
September 28, 2026
Great service, came in for Carvana 100day warranty and they found all the issues and fixed them. Still had the deductible but worth it to have the brand and dealership experts . Quick and easy they found all the issues and fixed them. Still had the deductible but worth it to have the brand and dealership experts . Quick and easy More
by JFSIUTZA
Employees Worked With
Javier Montes
September 27, 2026
Very good experience I liked honesty helpfulness friendliness straightforward and explaining everything clearly, I was intimidated with cars technology Thank you for friendliness straightforward and explaining everything clearly, I was intimidated with cars technology Thank you for More
by DBDANIEL777
Employees Worked With
Trevor Skaggs
September 26, 2026
We were motorists in transit coast to coast. Our Active Distance System became inoperative. After 4 hours at the dealership, we were told it was an upfit issue. Module needed to be recalibr Our Active Distance System became inoperative. After 4 hours at the dealership, we were told it was an upfit issue. Module needed to be recalibrated, but they cannot touch it because if upfit. A.). We had no idea that the sensor was moved as part of the bumber install as we did not know what or where the sensor was. B.). Since the sensor is clearly on the front bumper, why did it take 4 hours to figure out it was an upfit issue and they could not touch it. ? We were told it simply needed recalibration. WE ARE VERY VERY DISAPPOINTED IN MERCEDES SERVICE More
by 276OCEANPALM
Employees Worked With
Javier Montes
September 25, 2026
It took more than six weeks to get an appointment for routine service. This is my fifth Audi. I would think that you would be more responsive to loyal customers. routine service. This is my fifth Audi. I would think that you would be more responsive to loyal customers. More
by FSEGOTTA
Employees Worked With
Javier Montes
